Improvement: Add ability to undelete a note (and separate 'Remove Annonations' and removing notes)

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Posts 3
James Bruce | Forum Activity | Posted: Thu, Jan 11 2018 7:37 PM

I personally see this as a bug, but I've no doubt the developers see this as functioning as designed. However, I see the whole idea of linking highlights/notes to be poor design, thus broken, thus a bug.

The poor design, in my opinion, is the connection between notes and highlights. Most people don't intuitively see 'Remove annotation' as entailing 'Remove note' also. Linking the two together precludes, as best I can tell, the ability to remove a highlight while at the same time retaining the note. That's unfortunate.

IOW, adding a noted and adding a highlight are two completely separate events and concepts. (consider most of the time they are kept in two separate documents) Linking the two inseparably is bad design. (IM[NS]HO) :))

This leads to many users clicking 'Remove Annotations' having the impression that the highlight will be removed, and are quite surprised that the note is also removed. Then they are horrified when they realize there is no way to recover the note. (that's also bad, I mean unfortunate, btw; hence the subject)

Is there any way to redesign (and perhaps refactor) this process to make it more user friendly and intuitive? And, of course, adding the ability to undelete a note (even if you don't redesign the process by "unlinking" notes and highlights).

Thanks,

James

Posts 2435
PetahChristian | Forum Activity | Replied: Thu, Jan 11 2018 10:40 PM

Welcome to the forums, James.

James Bruce:
This leads to many users clicking 'Remove Annotations' having the impression that the highlight will be removed, and are quite surprised that the note is also removed. Then they are horrified when they realize there is no way to recover the note.

I’ve been burned by that issue: http://community.logos.com/forums/t/146802.aspx

Hoping the new notes implementation will fix this, as it’s time-consuming to go back and re-highlight material.

Posts 113
Mark Prim | Forum Activity | Replied: Sun, Jan 14 2018 3:09 AM

Have you tried www.documents.logos.com to recover your notes documents?

Posts 3
James Bruce | Forum Activity | Replied: Sun, Jan 14 2018 3:07 PM

Thanks, but it’s not the document that is unknowingly deleted. It’s a note within the document. I don’t think that site/interface allows one to undelete a note, just a document (perhaps). 

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