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Posts 28
Matt Hudson | Forum Activity | Posted: Fri, Feb 23 2018 9:09 AM

I got the email recently noting the change from Logos Now to Faithlife Connect. I am furious.

Basically, all LogosNow subscribers are being treated to a free migration to the new platform (FaithLife Connect) along with a $10 discount! But with that transition, MANY key features are BEING REMOVED FROM OUR SUBSCRIPTION.

Look at the chart here:

https://connect.faithlife.com/now-connect-compare (the middle column is our "new" and "better" program)

But don't worry, you can buy back all your existing features for twice the price! UNBELIEVABLE!

Adding tremendous new features to justify a new tier at a higher price or choosing a more modest price bump would have been standard practice (for companies without a moral compass).

Imagine if Amazon or Netflix dropped half the features from their programs and then offered back to their users for twice the price, the world would explode. But, Logos Bible Software is happy to do it to us.

It's unfair. It's shady. It's wrong.

I've been a fanboy for years. This was a bridge too far. Shame on you Logos. I sure hope you'll step this back and treat your loyal customers much better in the future.

I'm so disappointed.

Posts 6111
SineNomine | Forum Activity | Replied: Fri, Feb 23 2018 9:25 AM

Matt Hudson:
I'm so disappointed.

It may not be ideal for you, but Verbum Now is sticking around, and is almost identical to Logos Now, so it could be a good option for you.

“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

Posts 3268
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Fri, Mar 2 2018 2:57 PM

Check out Bob's announcement about the new migration plan for Logos Now members.

Posts 28
Matt Hudson | Forum Activity | Replied: Fri, Mar 2 2018 3:06 PM

I did. And have replied there multiple times, emailed, and called.

Posts 9205
LogosEmployee

It's a new post; check it out: https://community.logos.com/forums/t/160830.aspx 

Posts 28
Matt Hudson | Forum Activity | Replied: Fri, Mar 2 2018 3:09 PM

Hallelujah.

Posts 689
James McAdams | Forum Activity | Replied: Fri, Mar 2 2018 3:10 PM

Matt Hudson:

I did. And have replied there multiple times, emailed, and called.

I think you might be thinking of an earlier post than this one. I can’t see any of your comments in this new thread started today.

EDIT: apologies for the redundant comment - didn’t think my typing was that slow!

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