https://www.logos.com/products/search?Publisher=Zondervan&Product+Type=Zondervan+Prepare+for+Easter+Sale
Out of interest, how would you explain the fact that it WAS on sale...
I'm only guessing, but I'm thinking that they put it on sale by mistake and then caught their error. I've seen things like that numerous times on the Logos web site.
Out of interest, how would you explain the fact that it WAS on sale... I'm only guessing, but I'm thinking that they put it on sale by mistake and then caught their error. I've seen things like that numerous times on the Logos web site.
I think that's being generous. It's on sale at Accordance and Olive Tree. It is part of Zondervan's Prepare for Easter sale.
Hi all,
Sorry for the confusion on this. Rick is right. We put this on sale and then realized that it had shipped less than 6 months ago and decided to pull it down. Because this was a Zondervan-initiated sale, we didn't look carefully over the products before we posted them and this one slipped through.
Again, apologies on this.
Out of interest, how would you explain the fact that it WAS on sale... I'm only guessing, but I'm thinking that they put it on sale by mistake and then caught their error. I've seen things like that numerous times on the Logos web site. Hi all, Sorry for the confusion on this. Rick is right. We put this on sale and then realized that it had shipped less than 6 months ago and decided to pull it down. Because this was a Zondervan-initiated sale, we didn't look carefully over the products before we posted them and this one slipped through. Again, apologies on this.
Unreal. I'll just buy it from Accordance
Ben
Thanks for the explanation, but doesn't this go against the spirit of this post regarding pre-pub pricing
https://community.logos.com/forums/t/133649.aspx
And specifically your clarification on Fri Dec 2, 2016 4:26 PM.
I know it is not my business nor do I have a lot of experience in running a business but I must say this decision absolutely baffles me. I get the whole prepub thing where FL wants to reward people for buying early but the reward of prepub is getting an item early at a discount. If I go to BestBuy and buy the newest iPad and 4 months later Apple puts them on sale, I don't go running to Apple or BestBuy and ask for my money back. They would either laugh or look at me in disbelief (or both).
The people who miss buying something on prepub are now excluded and it seems will be forced to go to other software dealers to get the deal. I would think if you let people buy a book here, they would be more likely to complete their set here. I know I personally wouldn't want half a commentary set in one place and half in another. I hope that FL changes this policy someday... I really, really do. Publishers should be allowed to put their items on sale and I would think it would be in everyone's best interest if FL did too. I fully admit I don't know everything though... so maybe there is something I am missing here.
Out of interest, how would you explain the fact that it WAS on sale... I'm only guessing, but I'm thinking that they put it on sale by mistake and then caught their error. I've seen things like that numerous times on the Logos web site. Hi all, Sorry for the confusion on this. Rick is right. We put this on sale and then realized that it had shipped less than 6 months ago and decided to pull it down. Because this was a Zondervan-initiated sale, we didn't look carefully over the products before we posted them and this one slipped through. Again, apologies on this. Ben Thanks for the explanation, but doesn't this go against the spirit of this post regarding pre-pub pricing https://community.logos.com/forums/t/133649.aspx And specifically your clarification on Fri Dec 2, 2016 4:26 PM.
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Hi all, Sorry for the confusion on this. Rick is right. We put this on sale and then realized that it had shipped less than 6 months ago and decided to pull it down. Because this was a Zondervan-initiated sale, we didn't look carefully over the products before we posted them and this one slipped through. Again, apologies on this. Ben Thanks for the explanation, but doesn't this go against the spirit of this post regarding pre-pub pricing https://community.logos.com/forums/t/133649.aspx And specifically your clarification on Fri Dec 2, 2016 4:26 PM.
Hi all, Sorry for the confusion on this. Rick is right. We put this on sale and then realized that it had shipped less than 6 months ago and decided to pull it down. Because this was a Zondervan-initiated sale, we didn't look carefully over the products before we posted them and this one slipped through. Again, apologies on this.
You must be referring to this (bold emphasis is mine)
How will this affect publisher sales? Great question. Part of the reason we are making this change is so that we can participate in publisher sales like the one from Zondervan.
How will this affect publisher sales?
Great question. Part of the reason we are making this change is so that we can participate in publisher sales like the one from Zondervan.
I must be honest - I have been a loyal customer and supporter of Logos since 2008 but I am getting very, very close to the point where I am sick and tired of being sick and tired.........
That's a great question and I'm glad to have the chance to clarify. I can see why my post could have been read two different ways.
We did institute the low-price guarantee in part to allow us the flexibility to participate in publisher sales. Our intention was to come up with a solution that protected the investment made by pre-pub participants while allowing those who missed out or chose not to buy to take advantage of future sales offered by a publisher.
Previously, there was ambiguity about how we handled putting pre-pub resources on sale. We sometimes held things back for 6-12 (or more) months after shipping before putting something on sale. Other times we didn't. This ambiguity left pre-pub participants unsure about the value of participating in the program.
On the other hand, this ambiguity meant there was no consistency about when we could participate in a publisher-initiated sale. Sometimes we did participate, sometimes we didn't. This meant that customers often missed out on sales that were available elsewhere.
The pricing guarantee was an attempt to solve those two problems. The spirit of it was that we would avoid putting products on sale in the 6-months after they shipped. If, for some reason, we unintentionally included something in a sale, those who bought it on pre-pub would be covered.
That said, I can see why you read it the other way. So, in this situation, I'm going to have the team put the John volume back in the sale. Those who purchased in on pre-pub can call up customer service to get a credit for the difference. (It may take a bit for the volume to show up at the discounted price.)
Going forward, note that our intent is to avoid putting something on sale within the 6 months after a product has shipped, including a publisher-initiated sale.
Let me know if I can clarify this further.
Thanks,
Phew, that was close. I'd put John in my cart but didn't check out as I was looking at other things and thought I had until March 14. Glad it all worked out.
This is really, really uncool when its the publisher that initiated the sale. FL will tick people off.
Hey Ben
Wish I'd seen this before I posted my earlier reply [:(]
To be honest, I thought it was pretty unambiguous myself until I read your clarification. But now I, too, can see a different way of reading it.
So, in this situation, I'm going to have the team put the John volume back in the sale. Those who purchased in on pre-pub can call up customer service to get a credit for the difference. (It may take a bit for the volume to show up at the discounted price.)
Thank you, that's very kind of you. I didn't really want to have to buy it from Accordance [6]
Going forward, note that our intent is to avoid putting something on sale within the 6 months after a product has shipped, including a publisher-initiated sale. Let me know if I can clarify this further.
I think we are all clear now. At least until the next time [:D][:D][:D]
I guess I'd better buy it now after I made all this fuss [Y]
Out of interest, how would you explain the fact that it WAS on sale... I'm only guessing, but I'm thinking that they put it on sale by mistake and then caught their error. I've seen things like that numerous times on the Logos web site. Hi all, Sorry for the confusion on this. Rick is right. We put this on sale and then realized that it had shipped less than 6 months ago and decided to pull it down. Because this was a Zondervan-initiated sale, we didn't look carefully over the products before we posted them and this one slipped through. Again, apologies on this. Ben Thanks for the explanation, but doesn't this go against the spirit of this post regarding pre-pub pricing https://community.logos.com/forums/t/133649.aspx And specifically your clarification on Fri Dec 2, 2016 4:26 PM. That's a great question and I'm glad to have the chance to clarify. I can see why my post could have been read two different ways. We did institute the low-price guarantee in part to allow us the flexibility to participate in publisher sales. Our intention was to come up with a solution that protected the investment made by pre-pub participants while allowing those who missed out or chose not to buy to take advantage of future sales offered by a publisher. Previously, there was ambiguity about how we handled putting pre-pub resources on sale. We sometimes held things back for 6-12 (or more) months after shipping before putting something on sale. Other times we didn't. This ambiguity left pre-pub participants unsure about the value of participating in the program. On the other hand, this ambiguity meant there was no consistency about when we could participate in a publisher-initiated sale. Sometimes we did participate, sometimes we didn't. This meant that customers often missed out on sales that were available elsewhere. The pricing guarantee was an attempt to solve those two problems. The spirit of it was that we would avoid putting products on sale in the 6-months after they shipped. If, for some reason, we unintentionally included something in a sale, those who bought it on pre-pub would be covered. That said, I can see why you read it the other way. So, in this situation, I'm going to have the team put the John volume back in the sale. Those who purchased in on pre-pub can call up customer service to get a credit for the difference. (It may take a bit for the volume to show up at the discounted price.) Going forward, note that our intent is to avoid putting something on sale within the 6 months after a product has shipped, including a publisher-initiated sale. Let me know if I can clarify this further. Thanks, Ben
Thanks Ben.
So far from the pre-pub pricing policy enabling Logos to participate in Zondervan sales it appears it will have the opposite effect. This means unless the pre-pub price is sufficiently attractive or unless we're in desperate need for the volume, we'll either wait for a sale (which sounds like it will never be within 6 months) or we'll be forced to consider Olive Tree or Accordance on occasions. The ZECNT series seem to be offered by Zondervan fairly regularly at discounted prices, so I patience will always pay off, which is where the apparent 6 month price promise seemed a good risk to take when buying on pre-pub.
Hopefully you know that most users of these forums favour Logos and would rather spend our money here.
Thanks Ben. So far from the pre-pub pricing policy enabling Logos to participate in Zondervan sales it appears it will have the opposite effect. This means unless the pre-pub price is sufficiently attractive or unless we're in desperate need for the volume, we'll either wait for a sale (which sounds like it will never be within 6 months) or we'll be forced to consider Olive Tree or Accordance on occasions. The ZECNT series seem to be offered by Zondervan fairly regularly at discounted prices, so I patience will always pay off, which is where the apparent 6 month price promise seemed a good risk to take when buying on pre-pub. Hopefully you know that most users of these forums favour Logos and would rather spend our money here.
I agree! If I came across angry or ungrateful then I offer my apologies as that was and is not my intent... BUT I love Logos. I am passionate about it and sometimes it seems like they are pushing some away with these odd policies that other stores wouldn't entertain. I guess that is the nature of the beast though... win some and lose some.
I invented the term ''akwardization'' for a place I worked at where many things were + remained much more complicated than necessary.
This is an example of such a program, where the mind says, "You've got to be kidding me!!.''
I once had a colleague who would file that kind of stuff in the "Too Hard Tray" . Unfortunately he seemed to find a lot of stuff "too hard" [:)]
That said, I can see why you read it the other way. So, in this situation, I'm going to have the team put the John volume back in the sale. Those who purchased in on pre-pub can call up customer service to get a credit for the difference. (It may take a bit for the volume to show up at the discounted price.) Going forward, note that our intent is to avoid putting something on sale within the 6 months after a product has shipped, including a publisher-initiated sale. Let me know if I can clarify this further. Thanks, Ben
Thank you, Ben. I took advantage of the pre-pub price guarantee by contacting FL. A big thanks to FL for honoring the terms.I do wonder, though, about what would have happened if I hadn't been reading this thread. In my opinion, it would be equitable for FL to actively issue credit even to pre-pub buyers who do not initiate contact.
Anymore in buying from Logos/Faithlife, especially sale items, "buyer beware". I have been with Logos since 2.0 (1993). At times I honestly think that the "right hand has no clue to what the left hand" is doing. Too much time/money invested to "jump ship".
Thinking further on the clarification, if the pre-pub price promise is actually a promise not to participate in publisher sales within 6 (or perhaps 12 months) of a book being available on Logos, I'd rather Logos fully participate in publisher sales and have no pre-pub price promise - other than just offering a decent discount to entice us to buy. If the publisher later offers a sale at a better price, so be it. But please make sale prices available, as otherwise you run the risk of driving business to Accordance, Olive Tree or Wordsearch who seem to fully participate in publisher sales.
I agree Paul... I'd rather have deals (and I'd even go so far to say that I'd rather others get deals) instead of passing up on sales. As I said earlier, I can't think of any other business that would withhold sales for X amount of time to not annoy previous purchasers... that is life... that is business.
This will make things complicated as well. It has been almost a year since the bundling request and I don't think I've seen any bundles broken up. Who at Faithlife is going to monitor every new resource and make a note when the 6 month mark is up?
I agree Paul... I'd rather have deals (and I'd even go so far to say that I'd rather others get deals) instead of passing up on sales. As I said earlier, I can't think of any other business that would withhold sales for X amount of time to not annoy previous purchasers... that is life... that is business. This will make things complicated as well. It has been almost a year since the bundling request and I don't think I've seen any bundles broken up. Who at Faithlife is going to monitor every new resource and make a note when the 6 month mark is up?
[Y][Y][Y]
I have now bought the book of John which is great but others I have missed out on others because I had already bought it last year at a higher price. That is life, tough on me!! .
Got mine!
Well it appears Faithlife have listened, although I'm not sure it has been widely communicated.
Faithlife have dropped the idea of Pre-Pub being the best deal, so they're no longer constrained to protect the Pre-Pub price like they used to and as a result they're less likely to opt out on most publisher-driven discounts.
Good to know! I think it will be a better decision in the long run. They've had too many sales recently for me to keep up with anyway
They've had too many sales recently for me to keep up with anyway
Well I'll never complain about sales. Although I much prefer them when volumes are available separately, rather than in expensive sets.
They've had too many sales recently for me to keep up with anyway Well I'll never complain about sales. Although I much prefer them when volumes are available separately, rather than in expensive sets.
Agreed. Definitely not complaining about the sales... More the lack of funds to participate in all the good ones
They've had too many sales recently for me to keep up with anyway Well I'll never complain about sales. Although I much prefer them when volumes are available separately, rather than in expensive sets. Agreed. Definitely not complaining about the sales... More the lack of funds to participate in all the good ones
That's why I like the individual volume sales like the recent 50% off Best Commentaries sale. The current Zondervan sale is no good as it's sets only - albeit subject to dynamic pricing.
