March Madness voting issue

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Posts 1002
Martin Folley | Forum Activity | Replied: Mon, Mar 12 2018 11:55 PM

Hi Christina.

I am having the same issue as Andrew.

Clicking on NICOT match-up allows a vote, the next pop-up (from the right >) is the BI205 matchup; > then returns to NICOT matchup; showing only these two pairs. Starting again with NICOT, the < button goes to BI205; after which the < button stops functioning at all !

If I start with Expositors, I can vote. The > arrow takes me to NICOT and then I am stuck in the same loop as above. If I start again with the with Expositors then the < arrow takes me to BI205 as described above.

The courses side seems to be working as expected if using the > arrow; but the < arrow from the BI205 is non-functional (as it is also non-functional above).

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 451
Paul Caneparo | Forum Activity | Replied: Tue, Mar 13 2018 3:07 AM

Andrew Malone:

Christina Houck:

This has been resolved. You should all be able to vote. If you continue to experience issues, please respond to this post to let us know.

I reckon I'm experiencing an issue that I've not seen before. Interpret this end-user data as seems best.

(1) I didn't know about any voting in courses (which doesn't worry me). But, (2) now that I come to vote on the final four commentary series, I get only two voting screens cycling through the popup box: one is the first pair of commentaries (NICOT/NICNT vs ZECNT), and the second is between two courses. That means that, if I were solely to trust the popup window, I'm not getting to cast a vote on the other commentary pair (EBC vs NIVAC).

I can vote on all 4 match ups. They just alternate between commentary and mobile ed match ups.

Posts 1104
Rick Ausdahl | Forum Activity | Replied: Tue, Mar 13 2018 4:54 AM

Andrew Malone:

Christina Houck:

This has been resolved. You should all be able to vote. If you continue to experience issues, please respond to this post to let us know.

I reckon I'm experiencing an issue that I've not seen before. Interpret this end-user data as seems best.

(1) I didn't know about any voting in courses (which doesn't worry me). But, (2) now that I come to vote on the final four commentary series, I get only two voting screens cycling through the popup box: one is the first pair of commentaries (NICOT/NICNT vs ZECNT), and the second is between two courses. That means that, if I were solely to trust the popup window, I'm not getting to cast a vote on the other commentary pair (EBC vs NIVAC).

I had the same problem.  Tried clearing the cache but that didn't help.  What I "hope" was a successful solution was simply to select each individual competition matchup for the round.  That brought up the correct resources and allowed me to vote.  After voting, I could see the number of votes had increased by one for the resource I voted on, and it showed the typical "thanks for voting" message.  Have to admit though that it left me a little concerned as to whether or not my votes were really getting logged against the correct resource behind the scenes.  Tongue Tied

Posts 24
Joseph Sollenberger | Forum Activity | Replied: Tue, Mar 13 2018 5:14 AM

Oh my! Is a nefarious party attempting to steal the election?  Hmm <Running and ducking>

Joseph F. Sollenberger, Jr.

Posts 1104
Rick Ausdahl | Forum Activity | Replied: Tue, Mar 13 2018 5:34 AM

Joseph Sollenberger:

Oh my! Is a nefarious party attempting to steal the election?  Hmm <Running and ducking>

A "nefarious party"?  Probably not.  A typo or missing/misplaced syntax element in the program code?  A more likely cause. Stick out tongue

IF it were to happen at all.  Wink

Posts 50
LogosEmployee
Christina Houck | Forum Activity | Replied: Tue, Mar 13 2018 9:48 AM

Thank you all for reporting this! Our developer looked at the code early this morning and thought it'd be best to take out the arrows altogether. You can vote for each match-up by clicking on the match-up in each bracket.

Rick Ausdahl:

It left me a little concerned as to whether or not my votes were really getting logged against the correct resource behind the scenes.  Tongue Tied

You can rest assured that your votes did count. This was luckily just an error with the way the site was being displayed; it shouldn't affect the way the votes are logged and stored on the back-end. 

Posts 1104
Rick Ausdahl | Forum Activity | Replied: Tue, Mar 13 2018 2:23 PM

Christina Houck:

Thank you all for reporting this! Our developer looked at the code early this morning and thought it'd be best to take out the arrows altogether. You can vote for each match-up by clicking on the match-up in each bracket.

Rick Ausdahl:

It left me a little concerned as to whether or not my votes were really getting logged against the correct resource behind the scenes.  Tongue Tied

You can rest assured that your votes did count. This was luckily just an error with the way the site was being displayed; it shouldn't affect the way the votes are logged and stored on the back-end. 

Thank you!!!

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