Logos 7 will not open

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This post has 14 Replies | 3 Followers

Posts 27
Pastor Tim Elliott | Forum Activity | Posted: Sat, Jun 16 2018 10:41 AM

Started three days ago... click on Logos icon and the opening "Logos 7" screen appears. It stays on the screen and then goes away... normally the program would then open. Now it goes away and nothing happens. Program does not run.

8787.Logos Log Files.zip

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Jack Caviness | Forum Activity | Replied: Sat, Jun 16 2018 12:14 PM
As a Mac user, I am not familiar with the Windows terminology in the log.
Error ID: 1981 Error detail: DllNotFoundException: Unable to load DLL 'Libronix.DigitalLibrary.Resources.Native.dll': The specified procedure could not be found. (Exception from HRESULT: 0x8007007F)
Just a shot in the dark—Have your attempted to open to a blank layout? Hold down the Control key as you open the app.

Mac Logs | PC Logs | Install 

 

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Graham Criddle | Forum Activity | Replied: Sat, Jun 16 2018 12:27 PM

It looks like a problem in a DLL.

Try repairing Logos from the Control Panel and see if that resolves it.

Posts 27
Pastor Tim Elliott | Forum Activity | Replied: Tue, Jun 19 2018 6:17 AM

Jack, tried your suggestion of the Control Key... same response. Thanks for taking the time to respond.

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Graham Criddle | Forum Activity | Replied: Tue, Jun 19 2018 6:27 AM

Did you try repairing Logos from the Control Panel?

Posts 27
Pastor Tim Elliott | Forum Activity | Replied: Tue, Jun 19 2018 6:34 AM

Graham... I am not sure how to repair Logos from the Control Panel. Maybe a little more guidance? Thanks!

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Graham Criddle | Forum Activity | Replied: Tue, Jun 19 2018 6:41 AM

I believe you are running Windows 7 SP1

If so, something like the following should work:

  • Click on the Windows start button
  • click Control Panel
  • click the Programs item
  • click Uninstall a Program
  • select Logos, click on Change and when the installer starts, click on Repair.
Posts 27
Pastor Tim Elliott | Forum Activity | Replied: Thu, Jun 21 2018 6:08 AM

Graham... thanks for your help. Did the trick! I have uninstalled programs before but had not ever noticed the repair option. Running great. Thanks again.

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Graham Criddle | Forum Activity | Replied: Thu, Jun 21 2018 6:12 AM

Hi Tim

That's good news.

Thanks for letting us know

Graham

Posts 3
H. Derksen | Forum Activity | Replied: Tue, Jul 10 2018 5:20 PM

Thanks for the link Graham, the repair worked for me too : )

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Graham Criddle | Forum Activity | Replied: Tue, Jul 10 2018 11:46 PM

H. Derksen:

Thanks for the link Graham, the repair worked for me too : )

Excellent

Posts 2
Roger Madsen | Forum Activity | Replied: Thu, Jul 12 2018 4:48 PM

Graham,

I think I have been having the same issue as above for several days now. Logos opens on the Home page, but when I click on one of the layouts it freezes up, turns gray, and on the top left says Not Responding. When I go to the control panel and click repair as you suggested, it eventually comes up. Any idea why I have to do this every time now? PC user. Thanks.

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Dave Hooton | Forum Activity | Replied: Thu, Jul 12 2018 10:38 PM

Roger Madsen:
Logos opens on the Home page, but when I click on one of the layouts it freezes up, turns gray, and on the top left says Not Responding.

It's a different problem. If it only occurs on one layout, you need to redo it from scratch. Otherwise start a new thread and upload some logs.

Dave
===

Windows & Android

Posts 2
Roger Madsen | Forum Activity | Replied: Fri, Jul 13 2018 7:52 PM

Dave,

I discovered the problem: I have been adding a lot of resources (tabs) to the four windows I have set up; this was causing my computer to setup all of these resources and making my hard-drive extract a lot of information before I could start using any of them.

I tested this out by selecting a preset layout with only two windows and two resources and it came up quickly. 

Please pass this on to others, in case they are making the same mistake. 

Thanks,

Roger

Posts 9382
Denise | Forum Activity | Replied: Fri, Jul 13 2018 9:13 PM

Roger Madsen:

Please pass this on to others, in case they are making the same mistake. 

Not to intrude, but it's not the 'mistake'. My layout uses 5 windows and about 120 resources, include 4 CitedBy panels. It's run like a top for 9 years now (Logos4 was a bit of molassas).  I doubt Faithlife ever planned/designed for that heavy a use, but works fine. 


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