BUG: Synch Failures

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Jack Caviness | Forum Activity | Posted: Fri, Jun 22 2018 5:11 AM

Logos 7.15 SR-1 Mac OS 10.13.5

Receiving repeated—continual—synchronization failures due to an exception with CustomDictionaries.

5488.LogosLogs.jackcav.20180622-075925.zip

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Dave Hooton | Forum Activity | Replied: Fri, Jun 22 2018 4:08 PM

I've had my share of this error; which FL should investigate.

Delete the folder /Users/jackcav/Library/Application Support/Logos4/Data/fwu3dehb.5cn/UserDictionaryManager/ and restart Logos for a quick fix.

Dave
===

Windows & Android

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Jack Caviness | Forum Activity | Replied: Fri, Jun 22 2018 6:37 PM

Dave Hooton:

I've had my share of this error; which FL should investigate.

Delete the folder /Users/jackcav/Library/Application Support/Logos4/Data/fwu3dehb.5cn/UserDictionaryManager/ and restart Logos for a quick fix.

Thanks, Dave. I had previously deleted the contents of that folder. After your post, I deleted the folder. Unfortunately, this did not clear the problem. In addition I now have a series of Invalid ResourceId warnings.

2018-06-22 21:30:37.1804 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.114), Version (2004-06-14T20:33:56Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1804 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.112), Version (2015-01-08T22:29:00Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1804 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.117), Version (2015-01-08T22:29:00Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1804 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.124), Version (2015-01-08T22:29:00Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.113), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.115), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.118), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.119), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.121), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.122), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.134), Version (2015-01-08T22:31:49Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.111), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.116), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.120), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.123), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.125), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.132), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.135), Version (2015-01-08T22:37:16Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.138), Version (2015-06-18T00:05:39Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.140), Version (2015-06-18T00:05:39Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.142), Version (2015-06-18T00:05:39Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId ({8062ECD0-5B4C-484D-86BF-E460B1EEA999}), Version (2015-06-23T23:22:04Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1810 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId ({BDD1F99E-9360-452E-822E-8CAFB760E7A0}), Version (2015-06-23T23:22:11Z), or ResourceType (); rejecting metadata record.
2018-06-22 21:30:37.1905 | WARN | 22 | MetadataServiceUtility | Invalid Titles (Count=1), Languages (Count=1), or MilestoneIndexes (Count=1); rejecting metadata record for LLS:LEWIS.
2018-06-22 21:30:37.1905 | WARN | 22 | MetadataServiceUtility | Invalid ResourceId (LLS:40.170.145), Version (2017-05-09T23:46:37Z), or ResourceType (); rejecting metadata record.

Should I rebuild Index?

UPDATE: Remembered that earlier today, I hid a number of audio resources that I have never used. That should answer my question about rebuilding index. It is near my bedtime here in the southeastern US, so rebuild index is happily running.

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Jack Caviness | Forum Activity | Replied: Sat, Jun 23 2018 2:48 AM

After running Rebuild Index, I am still getting the same synch failure and all those Invalid ResourceId warnings. This installation is a complete download and install a few days ago.

Does anyone have any idea what these resources could be?

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Jack Caviness | Forum Activity | Replied: Mon, Jun 25 2018 4:53 PM

Would be nice to hear from FL concerning these errors, as I am not the only one reporting them. DeletingUserDictionaryManager does not correct the problem.

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LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Jun 26 2018 9:01 AM

I've filed a case for this error.

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Jack Caviness | Forum Activity | Replied: Tue, Jun 26 2018 1:11 PM

Philana R. Crouch:

I've filed a case for this error.

Thank You

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Dave Hooton | Forum Activity | Replied: Mon, Jul 9 2018 8:09 PM

This has happened again!

Dave
===

Windows & Android

Posts 10426
Forum MVP
Jack Caviness | Forum Activity | Replied: Tue, Jul 10 2018 3:52 AM

Dave Hooton:

This has happened again!

Mine has had this synch error continually since I first reported it. I have not had a single synch success.

Posts 10426
Forum MVP
Jack Caviness | Forum Activity | Replied: Tue, Jul 17 2018 4:31 AM

Philana R. Crouch:

I've filed a case for this error.

Is anything being done about this? I still have continual synch failures. Deleting Custom Libraries does not alleviate the problem.

Posts 3148
LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Jul 19 2018 4:24 PM

Hi Jack,

I do not have a resolution for you at this moment, but I can confirm that despite the error message sync should still be occurring for changes to your documents, and when you create new documents. I didn't want you to think that nothing was syncing since you saw that message.

 

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