I Prefer To See...

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This post has 14 Replies | 1 Follower

Posts 2284
Beloved | Forum Activity | Posted: Wed, Aug 1 2018 4:49 PM

FL has chosen to move to a practice of not showing that you own a resource before Adding To Cart. I don't like this! I prefer the former practice of greying out the resources you own, What about you?

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

Posts 781
scooter | Forum Activity | Replied: Wed, Aug 1 2018 4:57 PM

Mine are still being grayed out as owned, Beloved.

Posts 6219
DAL | Forum Activity | Replied: Wed, Aug 1 2018 4:58 PM

The problem/bug has been fixed. I now can see what I own and what I don’t own.

DAL

Posts 2284
Beloved | Forum Activity | Replied: Wed, Aug 1 2018 5:16 PM

scooter:

Mine are still being grayed out as owned, Beloved.

Sorry scooter I should have referenced the page I was referring to. https://www.logos.com/back-to-school#academic-resources?utm_source=blog.logos.com&utm_medium=blog&utm_content=biggestdealeveron-backtoschool2018&utm_campaign=promo-backtoschool2018 

DAL:

The problem/bug has been fixed. I now can see what I own and what I don’t own.

DAL

DAL,

This page is still buggy for me.

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

Posts 2284
Beloved | Forum Activity | Replied: Wed, Aug 1 2018 5:16 PM

scooter:

Mine are still being grayed out as owned, Beloved.

Sorry scooter I should have referenced the page I was referring to. https://www.logos.com/back-to-school#academic-resources?utm_source=blog.logos.com&utm_medium=blog&utm_content=biggestdealeveron-backtoschool2018&utm_campaign=promo-backtoschool2018 

DAL:

The problem/bug has been fixed. I now can see what I own and what I don’t own.

DAL

DAL,

This page is still buggy for me.

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

Posts 659
Dale E Heath | Forum Activity | Replied: Wed, Aug 1 2018 5:37 PM

Not working for me now. It was sort of working earlier, but everything was greyed out. Brittanica should not have been. Now, nothing is greyed out.

Posts 54
LogosEmployee

Dale E Heath:

Not working for me now. It was sort of working earlier, but everything was greyed out. Brittanica should not have been. Now, nothing is greyed out.

We had a rough day trying to get this page right. There was a bug that caused people that own certain base packages to see greyed out buttons for every product on the page, not just the ones that they already own. The only way that we could reasonably patch that up was to enable all of the buttons without greying out any of them.

Now, the page allows you to add resources to your cart, and it will take the resource out of your cart if you already own it. We realize that this isn't the ideal situation, but in the interest of getting everything up and running today, we ran with that solution. We haven't abandoned the greying out model that we've use on other pages, so you'll continue to see that in the future. 

Posts 2284
Beloved | Forum Activity | Replied: Wed, Aug 1 2018 6:51 PM

Christina Houck (Faithlife):
We haven't abandoned the greying out model that we've use on other pages, so you'll continue to see that in the future. 

Thanks for the insight and the reassurance, Christina.

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

Posts 17874
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Aug 4 2018 5:37 AM

Christina Houck (Faithlife):
Now, the page allows you to add resources to your cart, and it will take the resource out of your cart if you already own it.

Clicking links for get all & save an extra 20 % causes resources that are owned to be taken out of cart, but does not show extra 20 % for remaining new resources in cart.

Keep Smiling Smile

Posts 54
LogosEmployee

Keep Smiling 4 Jesus :):

Clicking links for get all & save an extra 20 % causes resources that are owned to be taken out of cart, but does not show extra 20 % for remaining new resources in cart.

Keep Smiling Smile

It may be that you own so many of the sale resources that it's interfering with the discount code logic—what an accomplishment! Smile We want to take care of you, so would you give our resource experts a call at (888) 270-7536? They will help you troubleshoot. 

Posts 17874
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Aug 6 2018 3:09 PM

Before purchasing CSB Sale item => https://www.logos.com/product/154103/christian-standard-bible-with-reverse-interlinear may want to look at => Logos 7 Fundamentals that includes CSB with Reverse Interlinear (Back to School Sale is $ 14.84 while my Logos 7 Fundamentals dynamic price is $ 3.77 for an ownership license, which is already included in Faithlife Connect subscription)

Keep Smiling Smile

Posts 6219
DAL | Forum Activity | Replied: Mon, Aug 6 2018 4:32 PM

DAL:

The problem/bug has been fixed. I now can see what I own and what I don’t own.

DAL

Well, they must’ve done something. Now it shows as if I don’t own any item. 👎

Posts 622
Michael S. | Forum Activity | Replied: Tue, Aug 7 2018 9:51 AM

DAL:

Well, they must’ve done something. Now it shows as if I don’t own any item. 👎

I believe Christina answered this in her comment above.

Posts 6219
DAL | Forum Activity | Replied: Tue, Aug 7 2018 10:31 AM

Michael S.:

DAL:

Well, they must’ve done something. Now it shows as if I don’t own any item. 👎

I believe Christina answered this in her comment above.

So  I call now? hehe

Posts 622
Michael S. | Forum Activity | Replied: Tue, Aug 7 2018 3:32 PM

Only if you intend to raise me...

oh wait, Jesus will do that one day.

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