Android Editing Deletes Note - How to Recover

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Ernie Brogdon | Forum Activity | Posted: Tue, Oct 2 2018 9:28 PM

I was in my study group tonight and noticed that I typed something wrong in my lesson (on my laptop) during the week.

I clicked to edit the document and then saved it and the entire document text disappeared and was replaced with a little pencil icon and "Make a Note". The document still exists with the title, but everything I wrote in the lesson is completely gone!

I spent hours during the last week answering those questions. When I got home, I hoped to find some way to recover the document on my laptop, but of course, it's all gone there, too.

I don't know how it's possible that an entire document can be erased just by editing one word! Please tell me I can get all that work back - there must be some way to retrieve it.

Thank you,

Ernie

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Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Oct 2 2018 10:12 PM

Hi Ernie

Sorry to hear about what happened,

i think your best approach is to contact Customer Services and see if they can help.

Graham

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