BUG: ESV "Read Aloud"

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JT (alabama24) | Forum Activity | Posted: Wed, Oct 31 2018 4:24 AM

As reported by forum user BRUCE, the ESV audiobook ("David Cochran Heath") stops playing at the beginning of new chapters and the computerized macOS (or windows) takes over. I have no idea if this is related, but am wondering if it is related to the new smaller "Bible Indexing" command.

EDIT: I haven't had a chance to confirm, but it may be specific to certain books. My test case was between 1 John 1 & 2. See OP for more. 

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David Taylor Jr | Forum Activity | Replied: Wed, Oct 31 2018 5:56 AM

Interesting, I can confirm the same thing with the ESV but the LEB audio works perfectly so it seems it wouldn't have to do with the indexing in that case I think?

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 31 2018 7:24 AM

David Taylor Jr:
it seems it wouldn't have to do with the indexing in that case I think?

It was just a stab in the dark. It may still be related... the ESV streams from the servers, while the LEB plays locally. 

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LimJK | Forum Activity | Replied: Wed, Oct 31 2018 8:48 AM

JT,

Some input ...

  • For my case ESV "Read Aloud" (using "David Cochran Heath") seem to be working as advertised. I am not sure if my Hiding the ESV Audio Bible Resource in Logos 7 and Unhide it after I installed Logos 8 has any impact in my case. I did not Read Aloud through the whole Bible, I just tried a number of random passages across chapters.
  • By the way, LEB Audio does streaming like ESV Audio by default (I tracked the data flow), For it to read locally, you need to explicitly Download Audio Media in settings of LEB Audio Resource. And currently only NT is available while OT is gathering interest in Community Pricing.

JK

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Philana R. Crouch | Forum Activity | Replied: Wed, Oct 31 2018 10:11 AM

Hi Alabama and Bruce,

We have a case open for this. I've added these threads to the case.

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Brother Mark | Forum Activity | Replied: Wed, Jan 16 2019 9:28 AM

Philana R. Crouch:

We have a case open for this. I've added these threads to the case.

While the faithful rejoice at Faithlife's diligence in opening a case for the ESV Read Aloud bug, It is beyond frustrating that the bug persists for a quarter of a year without resolution.  I'm not saying that the issue is languishing in a dusty corner under Bob's office credenza, but we have zero insight into the progress (or lack thereof) to date.

Faithlife, please be more proactive in letting your users (some of whom rely on the ESV Read Aloud feature due to limited visual acuity) know what's going on.  If anything.  Having run software development teams for years, I can state with a degree of certainty that I'd have been sacked (and rightly so) for allowing a feature bug to persist this long.  Unacceptable, my friends.  Please do better.

"I read dead people..."

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JT (alabama24) | Forum Activity | Replied: Wed, Jan 16 2019 9:50 AM

Brother Mark:
Having run software development teams for years, I can state with a degree of certainty that I'd have been sacked (and rightly so) for allowing a feature bug to persist this long.

I can appreciate your frustration... I share it too! It should be noted, however, that we are talking about a free feature and resource. I would be more concerned if I had paid for it! 

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Rodney Phillips | Forum Activity | Replied: Thu, Jan 17 2019 4:31 AM

Its odd but I too had this issue..  But then on Jan 01 I started a new 1 year Bible reading plan using the ESV and the read aloud has worked perfect..  I even thought maybe they fixed it.  If they did not, I am not sure why all the sudden its working for me.  

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Brother Mark | Forum Activity | Replied: Thu, Jan 17 2019 8:17 AM

Rodney Phillips:

.... I even thought maybe they fixed it.  If they did not, I am not sure why all the sudden its working for me.  

Rodney, Congratulations on being one of the fortunate ones.... but to ensure that you are "fixed", why not try a few chapters in the NT vs. OT (which is where I'm currently having difficulty).  It is common with software bugs where everything works fine on some hardware/software combinations and configurations.... yet, fails miserably on others.  I am one of the unfortunate ones (apparently) and my ESV Read Aloud fails miserably by switching back to the system narrator voice between chapters... and, occasionally, just for fun, it skips backwards and repeats the last verse.  Because, you know, why not confuse us even more? (/sarcasm)

I'm really hoping that Faithlife will give us a status here.  BTW, chatting with support online yields the expected response of: Yes, yes, its a known issue.  How quaint.  And trite.  And completely unhelpful.  (Okay, this time I'm really turning off the sarcasm.  For now.)

"I read dead people..."

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Our testing indicated that the problem (with reverting to the system narrator) starts in 1 Cor 11.

Someone is looking into resolving the problem but it turned out to be more complicated than we expected.

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Friedrich | Forum Activity | Replied: Fri, Jan 18 2019 7:45 AM

can anyone update on the mobile apps ability to read aloud any book in library?  I know that used to be available, then was "broken" after an update some time back.  With the recent Domino's app lawsuit (mobile app not useable by visually impaired people), wondering if this is something FL needs to put on front burner.

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JT (alabama24) | Forum Activity | Replied: Fri, Jan 18 2019 2:24 PM

For clarification: this is an iOS accessibility feature, not a Logos one. I just tried it and it appears to work fine in paged view. 

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Friedrich | Forum Activity | Replied: Sat, Jan 19 2019 2:49 PM

JT (alabama24):

For clarification: this is an iOS accessibility feature, not a Logos one. I just tried it and it appears to work fine in paged view. 

Thanks JT, I'll take a look. 

I like Apples.  Especially Honeycrisp.

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This should be fixed with an update to the ESVAUDIO resource that was shipped recently.     

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Rodney Phillips | Forum Activity | Replied: Fri, Feb 22 2019 7:22 AM

Excellent..  Thank you for letting us know.. 

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