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Posts 131
Matt Zimmerman | Forum Activity | Posted: Wed, Oct 31 2018 2:33 PM

In addition to the blank screen issue and crashing, im also running into two more issues on iOS.

The first is weird word selection. I try to select a word but the word I want isn’t selected and some random word is. I’ve attached screenshots.

The second is resources just stopping and I can no longer scroll beyond a point. Like in scrolling view I scroll but it won’t let me scroll further or the content just ends. I’ve attached screenshots.

These two photos show the strange highlighting. It will happen across all my resources when it happens.

These two photos show resources just ending. It will happen across all my resources when it randomly happens.

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 31 2018 5:41 PM

Matt Zimmerman:
The second is resources just stopping and I can no longer scroll beyond a point.

Matt Zimmerman:
I try to select a word but the word I want isn’t selected and some random word is.

For both of these issues, I would suggest deleting the resource in question and try using the resource "in the cloud." If that works, then try redownloading. 

Also, you may want to kill the app and do a hard shut down prior. 

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Posts 131
Matt Zimmerman | Forum Activity | Replied: Wed, Oct 31 2018 6:04 PM

Thanks for the tips, but it happens with any resource when the bug appears.

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Oct 31 2018 6:21 PM

My suggestions remain. It may be that your downloaded resources have become corrupted. 

macOS, iOS & iPadOS | Logs |  Install

Posts 28
Brent Hudson | Forum Activity | Replied: Sat, Nov 3 2018 1:09 PM

I'm having this issue as well. I also can't manually select a bible location (or use the selection tool) - it will not change the location. Also, I will highlight text and it doesn't show until I shut down the app and restart.  A reader app that makes text invisible has some serious quality of life issues to sort out for users. 

P.S., deleting resources / in cloud / fresh download / hard restart did not change anything.

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