Lines on menus

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Posts 142
James Macleod | Forum Activity | Posted: Wed, Oct 31 2018 5:18 PM

Anyone else getting strange horizontal and vertical lines on their menus?

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MJ. Smith | Forum Activity | Replied: Wed, Oct 31 2018 5:25 PM

Not here

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Randy W. Sims | Forum Activity | Replied: Wed, Oct 31 2018 5:56 PM

I’ve not seen it on my system but I’ve seen a few screen shots here that had similar artifacts. At least the stray horizontal lines. This is first i’ve seen of vertical lines. What os and graphics card?

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Deacon Steve | Forum Activity | Replied: Wed, Oct 31 2018 6:56 PM

The border is so thin and light colored on the menus that I believe you are seeing the very edges of the much darker text of the underlying resource.  Hide and show the menu several times as you look closely at the position of the faint border.  Look at it with the resource in a different position or a different resource.  I think that is what you are seeing.

I notice something similar.

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Fred Chapman | Forum Activity | Replied: Wed, Oct 31 2018 7:21 PM

I have not seen this on either my Macbook or PC

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Mark Smith | Forum Activity | Replied: Wed, Oct 31 2018 8:30 PM

Time to clean your monitor, James. Surprise

Seriously, I am not seeing this. Is it the same for every menu? Does it persist even after closing and re-opening Logos?

Have you tried logging out and logging back into your computer (or rebooting)? I have a program that for some reason leaves artifacts on the screen and logging out and in is all that clears they away.

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Posts 206
David McAllan | Forum Activity | Replied: Wed, Oct 31 2018 8:43 PM

I have the exact same issue.

David
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Posts 142
James Macleod | Forum Activity | Replied: Wed, Oct 31 2018 9:50 PM

Mark Smith:

Time to clean your monitor, James. Surprise

Seriously, I am not seeing this. Is it the same for every menu? Does it persist even after closing and re-opening Logos?

Have you tried logging out and logging back into your computer (or rebooting)? I have a program that for some reason leaves artifacts on the screen and logging out and it is all that clears they away.

That is the only menu, but the same problem for every tab.

I've rebooted with no change. I am running on Windows 10.

Horizontal artifacts are added to the menu as I move the mouse on it. Very strange. Maybe I will play with the video settings a bit. It is not fatal, but a bit annoying.

I like the new version regardless of the bugs. Some hiccups are to be expected for a significant upgrade like this. It will get sorted out. 

Posts 142
James Macleod | Forum Activity | Replied: Wed, Oct 31 2018 9:53 PM

Deacon Steve:

The border is so thin and light colored on the menus that I believe you are seeing the very edges of the much darker text of the underlying resource.  Hide and show the menu several times as you look closely at the position of the faint border.  Look at it with the resource in a different position or a different resource.  I think that is what you are seeing.

I notice something similar.

I don't believe there is any resource under it that is showing through. It is the same artifact regardless of what resource I am looking at. As well, artifacts are added to the menu as I move the mouse over it. it is some sort of refresh issue.

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LogosEmployee

James Macleod:
Anyone else getting strange horizontal and vertical lines on their menus?

If you're seeing this, can you post your OS version and graphics card & driver details? This might help us figure out if it's limited to a particular chipset or driver.

Edit: We don't need this information anymore.

Posts 142
James Macleod | Forum Activity | Replied: Wed, Oct 31 2018 9:56 PM

I just figured it out. I have the content and program scaling set to 90%. When I put them back to 100% the artifacts go away.

Posts 62
Mark Kulikovsky | Forum Activity | Replied: Wed, Oct 31 2018 10:03 PM

And I can tell you that I didn't have them so I set the scaling to 90% and then they appeared. Back to 100% and then they disappeared. Clearly the reduced scaling causes this problem. 

Posts 142
James Macleod | Forum Activity | Replied: Wed, Oct 31 2018 10:04 PM

Bradley Grainger (Faithlife):

James Macleod:
Anyone else getting strange horizontal and vertical lines on their menus?

If you're seeing this, can you post your OS version and graphics card & driver details? This might help us figure out if it's limited to a particular chipset or driver.

Windows 10 Home Version 1803 OS build 17134.345

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Randy W. Sims | Forum Activity | Replied: Wed, Oct 31 2018 10:05 PM

James Macleod:

I just figured it out. I have the content and program scaling set to 90%. When I put them back to 100% the artifacts go away.

Confirmed. I can repro.

Posts 650
Kiyah | Forum Activity | Replied: Thu, Nov 1 2018 12:06 AM

James Macleod:

Anyone else getting strange horizontal and vertical lines on their menus?

I'm getting them too. But I only noticed them after I changed the program and content scaling in settings. I'm not sure if that had anything to do with it or if I just happened to notice it afterward.

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Philana R. Crouch | Forum Activity | Replied: Thu, Nov 1 2018 7:58 AM

James Macleod:

Anyone else getting strange horizontal and vertical lines on their menus?

I've filed a case for this. Thanks for reporting.

Posts 443
Bill Cook | Forum Activity | Replied: Sat, Nov 24 2018 1:43 PM

Bradley Grainger (Faithlife):

James Macleod:
Anyone else getting strange horizontal and vertical lines on their menus?

If you're seeing this, can you post your OS version and graphics card & driver details? This might help us figure out if it's limited to a particular chipset or driver.

Win 10 Pro 64 1803 Build 17134.407 / Intel HD Graphics 530 Driver version 22.20.16.4749 / NVIDIA GeForce GTX 960M Driver 25.21.14.1694

Posts 43
Eduardo Fergusson | Forum Activity | Replied: Mon, May 13 2019 2:59 PM

This seems to keep happening when the program it's scale at 90% 

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Dave Hooton | Forum Activity | Replied: Tue, May 14 2019 4:20 PM

Eduardo Fergusson:

This seems to keep happening when the program it's scale at 90% 

Yes, it has been reported as a problem.

Dave
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Milkman | Forum Activity | Replied: Tue, May 14 2019 4:27 PM

nope.

mm.

mm.

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