Logos 8 and HCSB Greek Interlinear

Page 1 of 1 (7 items)
This post has 6 Replies | 1 Follower

Posts 341
Stephen Miller | Forum Activity | Posted: Thu, Nov 1 2018 5:46 AM

My update "NEW TO YOU" section said that I was going to get the HCSB Greek Interlinear worth $A26:10.

However, I already owned the Greek Interlinear.

How do I know that I have not been charged for a resource I already owned?

Stephen Miller

Australia

Posts 71
HansK | Forum Activity | Replied: Thu, Nov 1 2018 6:29 AM

Stephen Miller:

My update "NEW TO YOU" section said that I was going to get the HCSB Greek Interlinear worth $A26:10.

However, I already owned the Greek Interlinear.

How do I know that I have not been charged for a resource I already owned?

Stephen Miller

Australia

Perhaps you did not have the HCSB Interlinear?

Posts 3108
Forum MVP
PetahChristian | Forum Activity | Replied: Thu, Nov 1 2018 6:33 AM

Stephen, does the information in this thread describe your situation?

Posts 341
Stephen Miller | Forum Activity | Replied: Thu, Nov 1 2018 4:28 PM

Hansk,

I understand what's behind your question. I spent about 20 minutes typing backwards and forwards to a Logos computer terminal, only to discover after all that time that the logos rep did not know that HCSB and CSB were not the same resource. I gave up.

Petah,

I don't think there are any complications with my licenses. I have a normal license. However, on this forum I have discussed the HCSB and CSB Interlinears before.

Before the Logos 8 update I owned (and used) both CSB Interlinears, and the HCSB Greek Interlinear. What I didn't own was the Hebrew HCSB Interlinear.

So was I charged the extra $A26:10 (or a percentage of it)?

Stephen

Here is part of the "NEW TO YOU" screen.......

Posts 341
Stephen Miller | Forum Activity | Replied: Thu, Nov 1 2018 4:32 PM

HansK,

I understand your question. I spent 20 minutes typing backwards and forwards to a Logos Rep, only to discover the Rep did not know that the HCSB and the CSB were not the same resource. I gave up.

Petah,

My licenses are normal.

Before the Logos update I had both CSB Interlinears and the Greek HCSB. What I did NOT own was the HCSB Hebrew Interlinear.

Stephen

This is part of my "NEW TO YOU" screen ....

Posts 341
Stephen Miller | Forum Activity | Replied: Thu, Nov 1 2018 4:35 PM

HansK,

I understand your question. I spent 20 minutes typing backwards and forwards to a Logos Rep, only to discover the Rep did not know that the HCSB and the CSB were not the same resource. I gave up.

Petah,

My licenses are normal.

Before the Logos update I had both CSB Interlinears and the Greek HCSB. What I did NOT own was the HCSB Hebrew Interlinear.

Stephen

This is part of my "NEW TO YOU" screen ....

Posts 32
LogosEmployee
Amy Esary | Forum Activity | Replied: Thu, Nov 1 2018 4:42 PM

I'm sorry you are having difficulties. Our customer service team would like to help you. Please call 800-875-6467

Page 1 of 1 (7 items) | RSS