Second Free Course Not Working?

I just tried to grab AR271 using my second free course code. However at checkout I was told the code was not valid. Is this course not available via FLC? I am also taking the course on Romans using my first free course code. Do I have to finish that one before I can start another?

Thanks!

Dan

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Ben Sanders (Faithlife)

Dan, I can respond to part of this question, sorry I can't completely solve the issue your facing here:

(1) AR271 is definitely included and should be accessible through your Connect subscription. (2) There is no requirement to "complete" a course before being able to redeem your next course.

I have forwarded your question to someone here who works directly with the Connect service, so you should get a response in the next few business days.

Dan Starcevich

https://community.logos.com/discussion/comment/1014200#Comment_1014200

Thanks Ben!

Erin (Faithlife)

I just tried to grab AR271 using my second free course code. However at checkout I was told the code was not valid. Is this course not available via FLC? I am also taking the course on Romans using my first free course code. Do I have to finish that one before I can start another?

Thanks!

Dan

Hi Dan, so sorry for the confusion. It appears you already used your code FREECOURSE2 on 9/22 on a Mobile Ed course. If you're looking for more Mobile Ed courses per year, Faithlife Connect Standard does include 4 courses per year.

Whyndell Grizzard

https://community.logos.com/discussion/comment/1015092#Comment_1015092

I just tried to grab AR271 using my second free course code. However at checkout I was told the code was not valid. Is this course not available via FLC? I am also taking the course on Romans using my first free course code. Do I have to finish that one before I can start another?

Thanks!

Dan

Hi Dan, so sorry for the confusion. It appears you already used your code FREECOURSE2 on 9/22 on a Mobile Ed course. If you're looking for more Mobile Ed courses per year, Faithlife Connect Standard does include 4 courses per year.

Erin

My essentials just renewed in October- my last video was June of 2018- is there a reason that 2 new videos do not roll over when you renew?

Jack Caviness

I just tried to grab AR271 using my second free course code.

It seems that 2 free courses per year rascally means 1 every six months—at least, that was my experience when I tried to access a second free course