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Posts 72
Dale Garman | Forum Activity | Posted: Sat, Dec 1 2018 3:26 PM

I'm struggling a bit with notes in the mobile app for iphone. 

  • Don't seem to see anchor text so you can't quite tell what it is anchored to
  • Tags don't seem to show up (even if added in Desktop version)
  • Not way to add tags in mobile that I can find.
  • ability to change color or shape or marker seems have disappeared
  • It seems you can add note in two places and that somehow it is different (the 3 dots or by highligting and selecting from pop up).  Would be good to understand why two places and what the differences are meant to be, if they are meant to be different.

Maybe it's just somewhere I can't find.

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Graham Criddle | Forum Activity | Replied: Sat, Dec 1 2018 10:39 PM

Dale Garman:
I'm struggling a bit with notes in the mobile app for iphone. 

Which version of which app are you using?

Dale Garman:
Don't seem to see anchor text so you can't quite tell what it is anchored to

Strange - I see (part of) the anchor text above the actual note content - are you able to post a screenshot showing what you see?

Dale Garman:
Tags don't seem to show up (even if added in Desktop version)

They appear in the Notes browser - but not in the Note itself

Dale Garman:
Not way to add tags in mobile that I can find.

Agreed - it is something Faithlife would like to add as per https://community.logos.com/forums/t/174047.asp

Dale Garman:
ability to change color or shape or marker seems have disappeared

I see these - accessible from the icons in the first screenshot above

Dale Garman:
It seems you can add note in two places and that somehow it is different (the 3 dots or by highligting and selecting from pop up)

I don't see an option after tapping the three dots icon - please expand / clarify

Posts 72
Dale Garman | Forum Activity | Replied: Sun, Dec 2 2018 2:43 AM

Thanks I had missed the two icons at the top.  I have added screenshot that shows there is not reference to the anchor text.

Posts 16
Gabriel Couary Mateos | Forum Activity | Replied: Mon, Dec 3 2018 5:34 AM

Hola .saludos desde México.

Yo tengo problemas para crear referencias. Porque no se activan. Eh realizado numerosos intentos, de diferentes formas y combinaciones pero no tengo resultados. Necesitobayuda.

Hace varios meses atrás si podía crear las referencias tanto en Android como en iOS .

Tengo un Smartphone Huawei P20 Lite 2018 con Android 8 y la App actualizada . 

Por ejemplo Gen 1:1 y dentro de la App no se actiba.

Posts 16
Gabriel Couary Mateos | Forum Activity | Replied: Mon, Dec 3 2018 5:55 AM

Estas referencias fueron creadas tiempo atrás pero ahora no se activan.

Posts 16
Gabriel Couary Mateos | Forum Activity | Replied: Mon, Dec 3 2018 5:58 AM

Ya realicé pruebas instalando la App en otro Smartphone con Android en versión anterior y también no sé activan las referencias.

Posts 38
Chris Lane | Forum Activity | Replied: Tue, Dec 4 2018 7:09 PM

I'm having the same problem with not being able to see the anchored text. On iOS I am given the name of the resource, but am unable to see the actual text that I highlighted. The  absence of the anchor text renders the note pretty useless if you can't see the text is referring to & when referring to multiple notes in a single work, having to click on each one individually to track each quotation down is not iser friendly at all. I checked my Android phone to see if it had the same issue, the anvhored/highlighted text IS showing up in the note.

Posts 16
Gabriel Couary Mateos | Forum Activity | Replied: Tue, Dec 4 2018 7:13 PM

Ya me dieron respuesta por correo los de soporte técnico. Dijo que ya saben de este problema y que esperan solucionar lo con la siguiente actualización de la App.

Posts 38
Chris Lane | Forum Activity | Replied: Tue, Dec 4 2018 7:18 PM

👍 Gracias

Posts 196
Reid A Ferguson | Forum Activity | Replied: Thu, Dec 6 2018 7:09 PM

In order to anchor to a specfic reference in the app, you must add the note through using the 3 dot menu on the upper right, and choose "make a note." It will anchor to the specific reference, and it will show up in all Bible versions. However, when setting the notebook for the note, do not try to search for it in the search bar, scroll down instead. Search will make the app crash. But using the above method works great for me. 

Posts 38
Chris Lane | Forum Activity | Replied: Sat, Dec 15 2018 11:03 AM

Graham, is there a way to see more of the anchor text than just the first few words? Even after today's update, it seems that I am not able to see much, if any, of the text that I highlighted in non-biblical resources

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Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, Dec 15 2018 2:50 PM

Chris Lane:

Graham, is there a way to see more of the anchor text than just the first few words? Even after today's update, it seems that I am not able to see much, if any, of the text that I highlighted in non-biblical resources

Yes, it is all displayed - in the note itself, not the note browser

Posts 38
Chris Lane | Forum Activity | Replied: Sat, Dec 15 2018 3:22 PM

That is, more or less, what my notes look like on my Mac, but on my iPad they look like this:

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Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, Dec 15 2018 9:38 PM

Chris

It looks as though this is what we see if the resource is not downloaded locally. Try downloading the associated resource and see if that changes your. results

Graham

Posts 38
Chris Lane | Forum Activity | Replied: Mon, Dec 17 2018 11:17 AM

Graham Criddle:

Chris

It looks as though this is what we see if the resource is not downloaded locally. Try downloading the associated resource and see if that changes your. results

Thanks for the response, Graham.

That does work; downloading the resource makes the anchored/highlighted text appear. Unfortunately, this isn't a great fix as downloading dozens, if not hundreds, of books doesn't seem to be feasible. I am perplexed why the full highlighted text appears on my Android phone when the resource is not downloaded, but the same does not happen on the iPad.

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