F-A-I-T-H-L-I-F-E T-V I-S S-L-O-W

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This post has 8 Replies | 1 Follower

Posts 2077
GaoLu | Forum Activity | Posted: Sat, Dec 8 2018 2:51 PM

I really want to use Faithlife TV.  But it is soooo slow.  Sometimes bandwidth is ok.  Other times I get 50 kb....20kb...6 kb.   That isn't enough.  This seems worse at certain times of day such as 4-6 AM Bellingham time (I live far away from Bellingham). 

Comparatively, I can pull up Youtube or almost anything else and I get great speeds.  I do use a VPN. What else could it be?   I have tried many times over a long time with the same results.

As of right now 10:50 PM Bellingham time, I get a whopping 2.6  kb/s.  Youtube zings at 1 MB/s.

Is it just me?

Posts 3056
David Taylor Jr | Forum Activity | Replied: Sun, Dec 9 2018 3:44 PM

My speeds aren't that bad but it is slow to initiate a video.

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Posts 352
LogosEmployee
Justin (Faithlife) | Forum Activity | Replied: Mon, Dec 10 2018 5:38 PM

What VPN are you using?  Does changing servers (if possible) have any effect?

Posts 2077
GaoLu | Forum Activity | Replied: Mon, Dec 10 2018 7:47 PM

Justin (Faithlife):

What VPN are you using?  Does changing servers (if possible) have any effect?

I sent you a PM.  

Thanks to you and David for your responses.  The matter might just be my distant location.  

Posts 2077
GaoLu | Forum Activity | Replied: Wed, Dec 19 2018 3:43 AM

Just a follow-up.  The problem was on my end.  Actually FL works fine.

Posts 1

I just subscribed to the service and can't get anything to work. What is the secret?

Posts 3056
David Taylor Jr | Forum Activity | Replied: Sun, Jan 27 2019 5:58 AM

Steadfast Faith of the Lord:

I just subscribed to the service and can't get anything to work. What is the secret?

Need more detail. What do you mean you can't get anything to work? Can you provide screenshots?

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Posts 352
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Justin (Faithlife) | Forum Activity | Replied: Sun, Jan 27 2019 10:06 AM

Steadfast Faith of the Lord:

I just subscribed to the service and can't get anything to work. What is the secret?

As David suggested, screenshots will help us troubleshoot!  Also, what are you playing FaithlifeTV through?

If you are using a desktop/laptop, make sure you are using a more updated web browser, like Firefox or Chrome.

Posts 2077
GaoLu | Forum Activity | Replied: Sun, Jan 27 2019 2:58 PM

1. Go here: https://faithlifetv.com/

2. Be sure you are logged in to your Faithlife account. 

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