Indexing is stuck at 0%

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Robert H | Forum Activity | Posted: Sat, Dec 8 2018 4:07 PM

Indexing has never completed since I loaded Logos 8. I have paused, un-paused, shut down, and today my laptop was on for 4 hours without me using it and it was still at 05.

Here is what it says at the end of the log file...

2018-12-08 18:01:09.4107 1 Info NotificationsViewModel Replaced 'IndexingProgress' notification.
2018-12-08 18:01:24.4165 1 Info NotificationsViewModel Replaced 'IndexingProgress' notification.
2018-12-08 18:01:27.7483 25 Info FileSystemIndexInfo Replacing C:\Users\hudso\AppData\Local\Logos\Data\lybp11g2.ihr\LibraryCatalog/catalog with C:\Users\hudso\AppData\Local\Logos\Data\lybp11g2.ihr\LibraryCatalog/mtmtokhd.lat
2018-12-08 18:01:27.7483 25 Warn LibraryCatalogIndex Couldn't replace index; retrying in 30.0s.
2018-12-08 18:01:34.3023 1 Info LDLS4.AppModel App is now idle.
2018-12-08 18:01:39.4334 1 Info NotificationsViewModel Replaced 'IndexingProgress' notification.
2018-12-08 18:01:54.4341 1 Info NotificationsViewModel Replaced 'IndexingProgress' notification.

Here is what it says before repeating the information above, starting at 2.1 seconds and then holding at 30.0s.

2018-12-08 17:56:51.6369 18 Info ResourceMetadataDownloadManager Starting metadata update.
2018-12-08 17:56:51.6518 18 Info ResourceMetadataDownloadManager (Timed) Initializing metadata service client.
2018-12-08 17:56:51.6704 18 Info ResourceMetadataDownloadManager (4ms) Initializing metadata service client.
2018-12-08 17:56:51.7016 18 Info ResourceMetadataDownloadManager Requesting all metadata newer than '2018-12-08T01:19:36Z'.
2018-12-08 17:56:52.0310 14 Info ResourceMetadataDownloadManager 0 metadata info objects retrieved from service.
2018-12-08 17:56:52.0935 31 Info ResourceMetadataDownloadManager Deferred 0 cloud metadatas.
2018-12-08 17:56:52.1091 31 Info ResourceMetadataDownloadManager Requesting all community metadata with milestone greater than '1966962'.
2018-12-08 17:56:52.6955 14 Info ResourceMetadataDownloadManager 34 community metadata records retrieved from service.
2018-12-08 17:56:52.7268 14 Info LibraryCatalog (Timed) Updating community metadata for 34 resources.
2018-12-08 17:56:52.7582 14 Info LibraryCatalog (22ms) Updating community metadata for 34 resources.
2018-12-08 17:56:52.7947 14 Info ResourceMetadataDownloadManager Requesting all community metadata with milestone greater than '1966996'.
2018-12-08 17:56:52.8311 25 Info FileSystemIndexInfo Replacing C:\Users\hudso\AppData\Local\Logos\Data\lybp11g2.ihr\LibraryCatalog/catalog with C:\Users\hudso\AppData\Local\Logos\Data\lybp11g2.ihr\LibraryCatalog/mtmtokhd.lat
2018-12-08 17:56:52.8311 25 Warn LibraryCatalogIndex Couldn't replace index; retrying in 2.1s.
2018-12-08 17:56:52.9711 28 Info ResourceMetadataDownloadManager 0 community metadata records retrieved from service.
2018-12-08 17:56:52.9711 28 Info ResourceMetadataDownloadManager Finished metadata update.
2018-12-08 17:56:54.3446 1 Info NotificationsViewModel Replaced 'IndexingProgress' notification.

Reply

Dave Hooton | Forum Activity | Replied: Sat, Dec 8 2018 6:23 PM

You might have to replace the Catalog Index, but first restart your computer and Logos. If that doesn't work:

• close Logos and the Indexer (via Task Manager if necessary).
• delete all files except catalog.db in the folder C:\Users\hudso\AppData\Local\Logos\Data\lybp11g2.ihr\LibraryCatalog\
• restart Logos