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This post has 54 Replies | 7 Followers

Posts 1743
Tom | Forum Activity | Replied: Sat, Jan 5 2019 7:01 AM

Dan Francis:

Well .99 is cheap enough although I admit I said it is not free as promised so I will skip it. 

-dan

Dan, are you sure you don´t already "own" it :)

I did nothing comment on a post and it was unlocked. 

Check you Lib or your order page, you may be surprised, I know I was. Tom

www.hombrereformado.org  Solo a Dios la Gloria   Apoyo

Posts 9019
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Jan 5 2019 8:21 AM

Tom Reynolds:

I didn't buy it for 99 cents but it was unlocked to my account this afternoon.

It is also unlocked on mine. Thank you, FL.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 5196
Dan Francis | Forum Activity | Replied: Sat, Jan 5 2019 9:06 AM

Does not appear in my library and book store indicates I do not own it, it is okaY. 

-dan

Posts 1826
Mark | Forum Activity | Replied: Sun, Jan 6 2019 4:29 AM

Thank you FL.  Mine unlocked also

Posts 52
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Deborah Keiser | Forum Activity | Replied: Mon, Jan 7 2019 9:31 AM

We can only give the book to people we can verify posted in the string to alert us to the issue before we offered a solution. But, thanks for asking!

Posts 2809
Mattillo | Forum Activity | Replied: Mon, Jan 7 2019 9:36 AM

Deborah Keiser:

We can only give the book to people we can verify posted in the string to alert us to the issue before we offered a solution. But, thanks for asking!

Deborah

I haven't seen the 0.99 refund yet

Posts 52
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Deborah Keiser | Forum Activity | Replied: Mon, Jan 7 2019 10:37 AM

You're welcome!

Posts 2809
Mattillo | Forum Activity | Replied: Mon, Jan 7 2019 10:56 AM

Mattillo:

Deborah Keiser:

We can only give the book to people we can verify posted in the string to alert us to the issue before we offered a solution. But, thanks for asking!

Deborah

I haven't seen the 0.99 refund yet

I just received my refund!  Thank you Mrs Keiser

Posts 2254
Ronald Quick | Forum Activity | Replied: Mon, Jan 7 2019 11:12 AM

Deborah Keiser:

We can only give the book to people we can verify posted in the string to alert us to the issue before we offered a solution. But, thanks for asking!

Not a problem at all.

Posts 16
Matthew | Forum Activity | Replied: Mon, Jan 7 2019 1:54 PM
Do I need to contact customer service to get the refund?
Posts 52
LogosEmployee
Deborah Keiser | Forum Activity | Replied: Mon, Jan 7 2019 2:04 PM

Big Smile

Posts 2378
Lee | Forum Activity | Replied: Tue, Jan 8 2019 5:13 AM

Deborah Keiser:

We can only give the book to people we can verify posted in the string to alert us to the issue before we offered a solution. But, thanks for asking!

In effect, I would have been rewarded if I added my voice to the chorus of complaints instead of waiting calmly for FL to fix the problem.

Since I don't think this is correct, I will be exercising my right of return and refund for all my "Fresh Eyes" titles.

Posts 244
Charlene | Forum Activity | Replied: Tue, Jan 8 2019 5:25 AM

Lee:
In effect, I would have been rewarded if I added my voice to the chorus of complaints instead of waiting calmly for FL to fix the problem.
.

I'm in the same boat. That is why as soon as I saw the initial emails, I hit "email me" all the posts from this one. BUT there is no proof of my interest, since I didn't actually post, so I won't push it. I understand. I got it free for Kindle that day, so I will be satisfied with that.

Posts 26628
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Jan 8 2019 10:43 AM

Deborah Keiser:

Big Smile

It would be helpful if you made sure to quote the person you are responding to. I know that you weren't responding to the post directly above your previous one, but that is what it appears like since you didn't quote your source. 

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Posts 26628
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Jan 8 2019 10:44 AM

Deborah Keiser:

We can only give the book to people we can verify posted in the string to alert us to the issue before we offered a solution. But, thanks for asking!

Tongue Tied

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