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Posts 7
Keith R. Starkey | Forum Activity | Posted: Wed, Jan 9 2019 9:15 PM

Greetings,

After choosing Groups and picking one, I can no longer get back to the list of groups to unjoin a group; it stays on Messages or just searches continually for Notifications. Any idea what's going on?

Thanks

Posts 7
Keith R. Starkey | Forum Activity | Replied: Fri, Jan 11 2019 10:37 AM

Wow, nothing?

Posts 27121
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jan 11 2019 12:16 PM

Keith R. Starkey:

Wow, nothing?

Most users have updated to the new version of the app. 

Can you explain your issue more clearly? I don't know what you mean by "groups." Which specific app? Which specific OS? 

OSX & iOS | Logs |  Install

Posts 7
Keith R. Starkey | Forum Activity | Replied: Fri, Jan 11 2019 12:29 PM

Well, I got this app off the Google Play Store. It's the Logos Bible Study Tools (Android) app, ver. 8.08, so I don't know how I can get an updated version of this.

As to explaining more clearly: there are the Home, Library, etc icons at the bottom. From some of them you can tap the three horizontal lines to the left and get menu; third item down is Groups (to be created or joined). Looking at this today, it seems to have cleared out, removing me as well from the Group I had joined. From here, the problem I described in my original post should be clear. Hope that helps.

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JT (alabama24) | Forum Activity | Replied: Fri, Jan 11 2019 1:00 PM

Keith R. Starkey:
Logos Bible Study Tools (Android) app, ver. 8.08, so I don't know how I can get an updated version of this

You are using the newest release version, so questions should be posed in the following forum: https://community.logos.com/forums/150.aspx 

Keith R. Starkey:
As to explaining more clearly: there are the Home, Library, etc icons at the bottom. From some of them you can tap the three horizontal lines to the left and get menu; third item down is Groups (to be created or joined). Looking at this today, it seems to have cleared out, removing me as well from the Group I had joined.

I am an iOS user and cannot be of help. The way you have described it is different on iOS. There is no hamburger menu (three horizontal lines) menu under home, library, etc. There is one on the bottom right in reading view... and there is a "groups" menu item. Clicking it takes you to the app store to download a different app. 

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Posts 27121
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jan 11 2019 1:01 PM

Keith R. Starkey:
After choosing Groups and picking one, I can no longer get back to the list of groups to unjoin a group; it stays on Messages or just searches continually for Notifications. Any idea what's going on?

I am still confused, but do have a suggestion. I wonder if you can visit https://faithlife.com and leave/quit/unjoin groups there. 

OSX & iOS | Logs |  Install

Posts 7
Keith R. Starkey | Forum Activity | Replied: Fri, Jan 11 2019 1:14 PM

Hey, thanks very much for your help—I was thinking that I had ver. 7 on my phone because that's what I have on my laptop. Silly me!

Currently, things seemed to have cleared up. It was just really weird. In the Groups area (just like the link you gave me to go to), I chose a group, joined it, and the app got hung up, I guess. It wouldn't go back to groups, it wouldn't let me remove myself, it just stayed in the area it took me to next. But, as I noted, it seems to have cleared up; however, it did remove me from my group, which I never got a chance to tell it to do so. Oh well.

Thanks again!

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