For some reason, my visual copy is not working. I've tried books and Bibles, and nothing. It brings up the screen, but nothing comes up.
Jonathan Bradley: For some reason, my visual copy is not working. I've tried books and Bibles, and nothing. It brings up the screen, but nothing comes up.
I can reproduce this
I've cross-posted in the beta forum at https://community.logos.com/forums/t/178716.aspx - which version of Logos are you running and on which OS?
I'm getting this problem as well. Logos 8.2.0.0015 on Mac 10.13.6.
Visual Copy panel opens but empty.
Was just getting ready to post about this when I saw this thread. Having the same issue, on windows 10. Had to use the IOS app to get what I needed for a presentation later this afternoon.
macOS 10.14.3
Logos 8.2.0.0015
It is possible that this issue is related to other threads that are reporting issues communicating with the media server.
Logging Tool
The exact same for me.
Mac OS 10.14.3
8.2.0015
I can see the options, but then when I choose one, I get nothing. Just blank frames/windows/whatever we are calling them these days.
I am sorry for the inconvenience. This is a known issue, which we are currently investigating.
Thanks for letting us know! I gots to make my memes! It is a central element of my ministry!
I am also having the same issue - windows 10
Visual Copy is now working for me. Thank you Faithlife!
Visual Copy is not working for me again - the media window opens, but it is empty. This problem is intermittent.
I am running Logos 9.12.0.0017 on Mac OS 12.3.1.
Kevin Todhunter: Visual Copy is not working for me again - the media window opens, but it is empty. This problem is intermittent. I am running Logos 9.12.0.0017 on Mac OS 12.3.1.
Please create a new thread in the desktop forum. Explain your issue clearly and provide appropriate details, logs, etc.
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