I had them change my email today...and now my entire forum history is GONE. I'm starting from scratch. That's broken in so many ways. I honestly hope I can change my email back. I don't use it much anymore, but I'm not willing to have my Logos history vanish into the ether. FL has already stolen from me a good year or two's worth of comments on ChristianDiscourse by trashing the site. It's amazing how easily FL is able to generate bad feelings for a company and product I want so much to like.
David Paul:I had them change my email today...and now my entire forum history is GONE
This does happen when we change the email address associated with our Logos account. Changing it back won't help as far as I know.
Customer services can restore your post history for you
This happened to me a few months ago. A few emails to Customer Service and it was all fixed.
It happened to Bill S too and FL fixed it for him 👍😁👌
DAL
David Paul: I had them change my email today...and now my entire forum history is GONE. I'm starting from scratch. That's broken in so many ways. I honestly hope I can change my email back. I don't use it much anymore, but I'm not willing to have my Logos history vanish into the ether. FL has already stolen from me a good year or two's worth of comments on ChristianDiscourse by trashing the site. It's amazing how easily FL is able to generate bad feelings for a company and product I want so much to like.
David Paul, looking at your low post count I can see you are new to the forum. Let me suggest you stick around a while before getting all bent out of shape.
Are you sure you are in the right forum, DP?
(Let’s start messing with his head now)
But store up for yourselves treasures in heaven, where computer programs do not destroy, and where hackers do not break in and steal. - Matthew, kind of. :)
David Paul: I had them change my email today...and now my entire forum history is GONE.
I had them change my email today...and now my entire forum history is GONE.
Please accept our apologies for the inconvenience, David. This does happen when email addresses are changed, but your history can be recovered. I have reported this to our technical team so that it can be fixed. I am not able to say how soon this will be fixed, but we are working on it.