Latest Beta (8.2.1.12) Still Crashing

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Gary Belhomme | Forum Activity | Posted: Fri, Mar 22 2019 12:55 AM

The release notes indicate that the crashing on startup was addressed. However, the problem remains. After it crashes I restart the app and it takes a long time to respond to user input. 

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Fred Chapman | Forum Activity | Replied: Fri, Mar 22 2019 10:54 AM

Logs would be helpful

Posts 30
Gary Belhomme | Forum Activity | Replied: Fri, Mar 22 2019 11:48 AM

I don't see how we can attach ios logs to this forum so, I just sent a log through the app.

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Fred Chapman | Forum Activity | Replied: Fri, Mar 22 2019 1:28 PM

Here's a wiki page that gives information on generating and posting logs

https://wiki.logos.com/Diagnostic_Logging

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Joe McCune (Faithlife) | Forum Activity | Replied: Fri, Mar 22 2019 2:08 PM

Gary Belhomme:

The release notes indicate that the crashing on startup was addressed. However, the problem remains. After it crashes I restart the app and it takes a long time to respond to user input. 

Hi Gary, please accept my apologies.  The logs you sent us show that this is a different issue than the one fixed in the Beta. 

I am sending you an email about this, because I have advice that is specific to your account.

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