Notes not appearing on mobile phone

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Posts 2
Randy Ietto | Forum Activity | Posted: Sun, Mar 24 2019 5:07 AM

Notes not appearing on mobile phone android OS. Did appear initially after update to Logos 8, notes not appearing now.  Notes are fine on PC not on mobile phone.

Posts 113
Kevin | Forum Activity | Replied: Sun, Mar 24 2019 6:20 AM

Hi Randy,

Are they just not appearing in the bible, or are they not appearing in the Notes Tool in the app also?

If they are not in the Notes Tool, can you try a manual 'Sync Your Data' from the burger menu at the bottom right, and see if that changes anything?

If they are in the Notes Tool but not showing in the bible, can you check that the Notes option is ticked in the View Settings from the 3 dot menu at the top right in the bible itself?

Cheers

Posts 28
LogosEmployee
Carla S. | Forum Activity | Replied: Tue, Mar 26 2019 6:10 AM

Hi Randy,

You don't appear to have the Logos 8 Basic (Mobile) unlock on your account to make this work for you.  All you need to do is open https://app.logos.com and sign in.  This should be all that you need to make this work for you as it is designed.  Let us know if you need anything further.

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