Cant access my 5Gb of resources since A18

I have not been able to access any of my 5Gb of downloaded resources since A18. I have completely removed the application and support files several time, and done a clean complete installation several times with each new Alpha, after hoping that the new alpha would solve the problem. WHen it hasn't I have done the remove and reinstall and still no resources visible after a clean new install. I cant memember how many times I have done this now but I have exceeded my data limit for the past 3 months sadly

It would seem to me that the app is no longer indexing my library. On previous install and updates it would be indexing away from hours - but it hasn't done that since A18

Looking forward to your help very much as I would desperately like to be able to access my library again.

Thanks team

03213.Archive.zip

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Keep Smiling 4 Jesus :)

Appears indexer crashing while identifying an older Logos Library System (LLS) book ending with .LSF (snippet from console messages):

8/06/10 2:32:44 PM [0x0-0xbd0bd].com.logos.Logos_Bible_Software_4[8735] 06/08/2010 14:32:44 | DEBUG | 3 | LogosResourceDriver | Identifying resource file located at /Library/Application Support/Libronix DLS/Resources/BLVSTBIB.LSF

8/06/10 2:32:44 PM [0x0-0xbd0bd].com.logos.Logos_Bible_Software_4[8735] Stacktrace:

8/06/10 2:32:44 PM [0x0-0xbd0bd].com.logos.Logos_Bible_Software_4[8735] at (wrapper managed-to-native) Libronix.DigitalLibrary.Logos.NativeMethods.TitleLoader_LoadTitle (Libronix.DigitalLibrary.Logos.SafeTitleLoaderHandle,string,Libronix.DigitalLibrary.Logos.TitleLoadHint) <0x00004>

Work around idea: wonder about moving LSF resources in /Library/Application Support/Libronix DLS/Resources to different folder, then restarting A21. Alternate idea is moving crashing LSF file to different folder - restart - watch console messages - if another Stacktrace appears after Identifying resource file, could move offending LSF file and restart again.

If Alpha 21 completes with resources, wonder if older resources included with Logos account license list - if so, "Update Resources" should download latest version. Logos Customer Service can assist with account licenses.

Another possibility is scan <path> to older LSF resources => suspect some problem file(s) - e.g. BLVSTBIB.LSF is listed immediately before crash.

By the way, forum http://community.logos.com/forums/p/17120/129506.aspx had similar issue - DJG.LSF was listed immediately before A19.1 indexer crash.

Also forum http://community.logos.com/forums/t/17748.aspx noted couple more LSF resource crashes: 1COR.LSF and 3EREV.LSF

Keep Smiling [:)]

Lloyd John Rankin

https://community.logos.com/discussion/comment/136227#Comment_136227

You are a genius. I moved all my *.lsf files (which were in 2 different locations) and logos4 then proceeded to index my library and everything was back including a newly purchased book.

Thanks so so much!!! I am indeed smiling4Jesus even more!!

Blessings to you and the team

Mike Binks

https://community.logos.com/discussion/comment/136235#Comment_136235

Lloyd

Did 'everything being back' include the .lsf files or equivalent resources?

tootle pip

Mike

Lloyd John Rankin

https://community.logos.com/discussion/comment/136274#Comment_136274

Mike

Yes, as far as I can tell I have all my resources. The offending files dated back to the earliest version of Logos I think.

Cheers

Tom Philpot (Faithlife)

https://community.logos.com/discussion/comment/136227#Comment_136227

KS4J,

Thanks for looking into this! I had intended to get to this this morning, but got side tracked fixing another crash.

I've added these resources to the list of crashes for the bug I have for 1COR.LSF and 3EREV.LSF.