Locked Notebook / Hightlight

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This post has 8 Replies | 2 Followers

Posts 10
David Franks | Forum Activity | Posted: Tue, May 21 2019 6:47 AM

Need help. I'm new to using Notes in Logos and am having a problem. I added a public notebook but its causing problems. It added over 7,000 unanchored highlights and I am unable to find a way to delete this resource. When I select a note it is locked and blocks me from removing it. I never had many personal notes/ highlights so I'm fine if someone can help me just remove all notes/ highlights from my account and start scratch if needed. Thanks for any advice.

Posts 1797
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Tue, May 21 2019 6:53 AM

Switch to the Notebooks tab (you're currently on the filters tab), then you'll be able to delete that notebook. Post back if you need further help!

Posts 10
David Franks | Forum Activity | Replied: Tue, May 21 2019 6:54 AM

Please correct me if I'm wrong but when I do that there is no notebook available to select.

Posts 1509
Forum MVP
Levi Durfey | Forum Activity | Replied: Tue, May 21 2019 7:04 AM

You need to clear the filter line by clicking "All"

Posts 10
David Franks | Forum Activity | Replied: Tue, May 21 2019 7:10 AM

I've tried this but because the notes/ highlights are locked and I can't view, edit, delete or change anything.

Posts 1797
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Tue, May 21 2019 7:35 AM

There's definitely something strange going on since it appears from your screenshots that the public notes are in "no notebook" yet, I don't think that individual note sharing (outside of a notebook) is supported yet...

Do you see the notebook you connected to when you go to https://documents.logos.com?

Posts 10
David Franks | Forum Activity | Replied: Tue, May 21 2019 7:43 AM

I did see them originally but deleted them. I'm trying a fresh install right now and I think that might be what fixes this for me. Still indexing but currently I do not see previous notes/ highlights so it might be fixed. 8^)

Thanks for all the help everyone. 

Posts 10
David Franks | Forum Activity | Replied: Tue, May 21 2019 8:12 AM

Ok a clean install seems to have fixed the problem. No idea how this happened to begin with but I think everything is fixed now. 

Posts 734
Jack Hairston | Forum Activity | Replied: Tue, May 21 2019 8:50 AM

In case this ever happens again, here are steps for Logos 8 on your desktop:

6232.Notebooks.docx

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