With the latest upgrade to 8.5.0.0026, I am now averaging 3 crashes per Logos session.
The notes are incredibly slow in updating...if they update at all.
I am running Mac OS 10.14.5.
While I am grateful for some of the improvements made with Notes, the constant crashing is something that I don't think was designed.
Is it just me?
That is not the normal experience of many users. Before anyone can offer assistance, you will need to post logs. See Logos Logs in my signature.
Enable-and-Submit-Log-Files | Install
Hi Jack
Jack Caviness:See Logos Logs in my signature.
It looks as though there is a problem with that destination - it doesn't seem to end up anywhere useful anymore!
Graham Criddle: Hi Jack Jack Caviness:See Logos Logs in my signature. It looks as though there is a problem with that destination - it doesn't seem to end up anywhere useful anymore!
FL changed the support page a few weeks ago. See here for the new page: https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
How To Get Logs
Levi Durfey:FL changed the support page a few weeks ago. See here for the new page: https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
Thought I had linked that page. O' well, we'll try again
This just started today. It is very frustrating.
John H Pavelko
Crossroads Presbyterian Church
Walled Lake MI
Here is another log file
greypilgrim: This just started today. It is very frustrating.
There's nothing in the logs that indicates a crash (and indeed, nothing from today). The logs only show a lot of internet connection problems.
Sometimes Logos crashes before it can write a log file. Use the following page to help us diagnose these crashes: How to use event viewer to diagnose Logos crashes
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
Unfortunately, that information doesn't help much . Is there a pattern to what triggers the crashes? It may need a Faithlife tech to shed some more light on it. For their sake, here's the error log in an easier to read format:
Application: Logos.exeFramework Version: v4.0.30319Description: The application requested process termination through System.Environment.FailFast(string message).Message: Unhandled exception in async workStack: at System.Environment.FailFast(System.String, System.Exception) at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext() at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object) at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch()
greypilgrim, it sounds like you are having an unusual problem. I am sending you an email.