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Gregory Chambers | Forum Activity | Posted: Sat, Jun 15 2019 7:51 AM

Lately I've noticed that if I click a link in a mobile app, it takes me to the beginning (first page) of the resource, rather than to the actual entry.  Not so much with bibles, but especially with dictionaries and lexicons. Basically all it does is just open the needed resource.  Any ideas?

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JT (alabama24) | Forum Activity | Replied: Sat, Jun 15 2019 7:51 PM

Specific examples would help. 

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Posts 60
Gregory Chambers | Forum Activity | Replied: Fri, Jun 21 2019 6:39 AM

Yes, I should have been more specific.  I'm using the Faithlife Study Bible, among other Logos mobile apps.  As I stated in my previous post, most of the issues seem to be with lexicons:  TDNT, EDNT, NIDOTTE, etc.  It did work yesterday with the Anchor Yale dictionary.  I haven't tried it yet with the Logos mobile app.

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Graham Criddle | Forum Activity | Replied: Fri, Jun 21 2019 8:01 AM

Please give a specific example - reference etc - of a link that doesn't work properly.

I've just tried one and it worked fine.

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Gregory Chambers | Forum Activity | Replied: Sat, Jun 22 2019 10:56 AM

Okay.  Faithlife Study Bible on my iPad.  1 Timothy 4:6

There are two links for diakonos; NIDNTT and TDNT.  Both take you to the title page of each resource, not to the entry for diakonos.

Greg

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Graham Criddle | Forum Activity | Replied: Sat, Jun 22 2019 2:09 PM

Thanks

I don’t have NIDNTT but I can reproduce the issue with TDNT - if it is not downloaded to my device. When I download it, it works fine.

Please try downloading it to your iPad and see if it then works.

And now I seem to remember a similar issue being reported some time ago

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Gregory Chambers | Forum Activity | Replied: Mon, Jun 24 2019 6:50 AM

I wondered about that.  I also suspected that since the FSB had transliterated Greek and the lexicons might be expecting actual Greek, if that might not be an issue.  Evidently not.  Thanks for your checking.

So, the solution is to download every resource that I might want to use?  Seems inefficient.  Perhaps there is an easier programmatic solution.

Greg

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JT (alabama24) | Forum Activity | Replied: Mon, Jun 24 2019 7:09 AM

Gregory Chambers:
the solution is to download every resource that I might want to use?  Seems inefficient.  Perhaps there is an easier programmatic solution.

I would not suggest doing so. As with Graham, I believe that this is a known issue... either a "bug" or a "feature limitation." Hopefully it can be addressed in the not-so-distant future. 

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