New Logos.com bug: can't have more than 200 open pre-pubs

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Posts 18651
Rosie Perera | Forum Activity | Posted: Mon, Jul 1 2019 6:09 PM

I just tried buying another pre-pub, and it wouldn't work. I tried doing it several ways: by clicking on the Quick Buy button on the product description page, by clicking on the Pre-order button on the product description page or the Pre-order button in search/list view. All of those just dropped me into my Open Pre-pub Orders page with that book I'd just tried to order not having been added to the list. (The Pre-order buttons didn't even give me a chance to confirm my order.)

I tried it again on a different pre-pub in case there was some problem with that one. Same thing happened.

I finally noticed that I have exactly 200 open pre-pubs. I suspect this is a limit some programmer thought no real user would ever exceed, so they thought it would be OK to limit the number of open-prepubs to this. Well, meet Rosie Perera, Logos book addict. It's very frustrating to not be able to order a pre-pub because I've already maxed out on the number of open pre-pub orders I can have.

Posts 22
LogosEmployee
Natalie Winburn | Forum Activity | Replied: Wed, Jul 3 2019 8:45 AM

Hi Rosie, 

I'm sorry you're experiencing this issue. We're looking into what is causing this and I will update this thread as soon as I know more. Thank you for the report. 

Posts 22
LogosEmployee
Natalie Winburn | Forum Activity | Replied: Wed, Jul 3 2019 9:10 AM

Rosie Perera:
I just tried buying another pre-pub, and it wouldn't work. I tried doing it several ways: by clicking on the Quick Buy button on the product description page, by clicking on the Pre-order button on the product description page or the Pre-order button in search/list view.

Which products were you attempting to pre-order? I'd like to take a look at them to make sure it is set up correctly. 

Posts 18651
Rosie Perera | Forum Activity | Replied: Wed, Jul 3 2019 12:20 PM

Natalie Winburn:
Which products were you attempting to pre-order? I'd like to take a look at them to make sure it is set up correctly. 

It happened on several of them. I don't remember all, but I can reproduce it on these ones:

https://www.logos.com/product/170943/christianity-and-pluralism

https://www.logos.com/product/175815/the-lords-prayer-a-guide-to-praying-to-our-father

https://www.logos.com/product/175844/basics-of-the-faith-an-evangelical-introduction-to-christian-doctrine

https://www.logos.com/product/175925/invited-to-know-god-the-book-of-deuteronomy

https://www.logos.com/product/175924/piercing-heaven-prayers-of-the-puritans

And it doesn't appear to have to do with a hard limit of how many pre-pubs I can have open; that was just a coincidence and I misinterpreted it as a limit. One has shipped and I now have 199 open, and the problem is still occurring. And it doesn't happen with all pre-pubs, as I tried it on a more recent one, shipping today, and the problem didn't occur here: https://www.logos.com/product/175781/confessions-of-a-convert-the-classic-spiritual-autobiography-from-the-author-of-lord-of-the-world

So yes, it does appear to be a problem of how the PDPs are set up.

Posts 979
Tom Reynolds | Forum Activity | Replied: Wed, Jul 3 2019 3:13 PM

They do the same for me - drops straight to my open pre-pubs list without ordering.

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