Highlighting and Notes very sluggish lately

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Posts 15
Joe Griffin | Forum Activity | Posted: Wed, Jul 10 2019 3:56 AM

I use highlighting and notes regulary while studying and I have noticed for the last 5 or 6 days that especially notes have been taking sometimes two to three minutes to show up. I usually will highlight the text using a short cut key and then right click the key word and add a note. Anyone else experiencing this? My internet speeds have been good during this period. 

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Fred Chapman | Forum Activity | Replied: Wed, Jul 10 2019 3:16 PM

I have not seen this problem. I am always running the most recent Beta, in this case, the newest release of 8.6

Have you updated to 8.6 yet? Do you still experience the problem you describe.

If you are still having problems, please create and upload logs. You can get information re: logs from the link in my signature line

Posts 18
Steve. Kilgore | Forum Activity | Replied: Sat, Jul 20 2019 7:24 AM

I've experienced the same issue. Creating a note, editing a note, pasting into a note are all very slow.

I'm using the latest version.

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David Taylor Jr | Forum Activity | Replied: Sat, Jul 20 2019 7:25 AM

I've noticed this as well.

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Posts 5
Darryl Fong | Forum Activity | Replied: Sat, Jul 20 2019 9:01 AM

Yes I notice the same thing with the new update.   I asked tech support and they said no issue on their side

I checked the logos requirements and it's now i7 with 16 GB ram.  that might be the reason

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Reuben Helmuth | Forum Activity | Replied: Sat, Jul 20 2019 10:57 AM

Darryl Fong:
I checked the logos requirements and it's now i7 with 16 GB ram.

Are you sure you're not confusing requirements with recommendations?!

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