Topic guide is not working on iOS

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This post has 7 Replies | 2 Followers

Posts 103
J. Erik | Forum Activity | Posted: Sat, Aug 3 2019 11:53 AM

Hi!

On both my iPhone and «eye pad» the Topic Guide gives no results... is this a known problem, or just something that happens on my part?

Posts 1836
Kenneth Neighoff | Forum Activity | Replied: Sat, Aug 3 2019 1:14 PM

J. Erik:

Hi!

On both my iPhone and «eye pad» the Topic Guide gives no results... is this a known problem, or just something that happens on my part?

It’s working for me.  What topic are you trying to look up.   

Posts 103
J. Erik | Forum Activity | Replied: Sat, Aug 3 2019 1:17 PM

First i tried “Day of the Lord”. It works fine on the desktop. Since it came out empty i tried “Peter” as that was the first thing to pop up in my mind as something essential for the guide to have got listed... still nothing.

Posts 1836
Kenneth Neighoff | Forum Activity | Replied: Sat, Aug 3 2019 1:46 PM

I tried both of the ones you mentioned.  First I get a list of suggestions, I made the selection I want and then the topic guide populates. 

Are you connected to the internet?  Since this feature does require it. 

Second, are you up to date on the Logos app?

Posts 8016
LogosEmployee

I was able to run a Topic Guide on iPhone using the two examples you gave. Was any kind of error message displayed?

Posts 103
J. Erik | Forum Activity | Replied: Sat, Aug 3 2019 1:51 PM

Yes, I am connected to the internet and he app is the latest on both devices.

There is no error message given.

This is from my iPad:

Posts 8016
LogosEmployee

We've identified the problem and shipped a fix; please try it again.

Posts 103
J. Erik | Forum Activity | Replied: Sat, Aug 3 2019 11:49 PM

Smile

Today it works perfectly! Thank you for fixing it so fast!

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