Page 1 of 1 (9 items)
This post has 8 Replies | 1 Follower

Posts 2337
Jan Krohn | Forum Activity | Posted: Wed, Sep 4 2019 6:15 AM

The app crashes on all my three devices when I click on the library filter icon. I already reinstalled the app on one device, but the error persists.

When I log in my daughter on the same device, there is no error. So I assume it must have something to do specifically with my library. (The fact that no-one else here reports this error seems to confirm that.)

I sent in a few system logs through the Play Store. It would be great if this could be fixed some time.

Thanks!

Jan

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 27762
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Sep 4 2019 6:30 AM

DO you have a few resources downloaded... or many more than a few? 

OSX & iOS | Logs |  Install

Posts 2337
Jan Krohn | Forum Activity | Replied: Wed, Sep 4 2019 6:44 AM

JT (alabama24):

DO you have a few resources downloaded... or many more than a few? 

Makes no difference. It happens also on a fresh installation that has nothing downloaded but the LEB.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 27762
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Sep 4 2019 6:59 AM

...a fresh installation and all of the "downloading" from the installation has ceased, right? 

On iOS there is a means to send FL logs directly, but I am not sure if Android has that feature or not. 

OSX & iOS | Logs |  Install

Posts 2337
Jan Krohn | Forum Activity | Replied: Wed, Sep 4 2019 7:14 AM

It does. But I can send logs only before the app has crashed, which would be pointless.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 21972
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Sep 4 2019 9:56 AM

Jan Krohn:

It does. But I can send logs only before the app has crashed, which would be pointless.

I think logs are maintained after a crash so sending them should still be helpful

Posts 2337
Jan Krohn | Forum Activity | Replied: Wed, Sep 4 2019 10:47 AM

Graham Criddle:
I think logs are maintained after a crash so sending them should still be helpful

Done. Thanks!

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 332
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Thu, Sep 5 2019 10:25 AM

This problem will be fixed in our next Beta release.

Posts 2337
Jan Krohn | Forum Activity | Replied: Tue, Sep 17 2019 5:37 AM

Joe McCune (Faithlife):

This problem will be fixed in our next Beta release.

The issue was fixed with today's update. Thanks so much!

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Page 1 of 1 (9 items) | RSS