Working OFFLINE with Logos 8

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David A Egolf | Forum Activity | Posted: Sat, Sep 14 2019 11:04 AM

Help!  I am on a 6 day cruise with very limited Internet access.  I depend on using my laptop Logos 8.  When I tried to open it, it insisted I log in.  When the login fails due to lack of internet access, there is no option to work offline.  I know that that option existed in the past.

I worked out a way to login based on Sprint roaming from the satellite connection from the ship sharing my data connection from my phone,  Once I got logged in, then it stayed logged in after the phone connection went away.  But I am afraid to close my Logos app and I will have to go through that again if Windows 10 decides to boot.

I have set up a similar connection in order to send this plea for help, but I have no way to know what Sprint and the cruise line intend to bill me later.  Straight internet access is $29 per hour.  That is way too much and I'm hoping the roaming charges will be similar to European roaming charges I have encountered in the past.

Did Logos withdraw the ability to work offline?  I plan to be far away from any network or phone access in January when I go on a trip to train local pastors in Guatemala.  I will be in a world of hurt if I cannot use my Logos offline.

Please respond if you know a way to get Logos to work offline.

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Graham Criddle | Forum Activity | Replied: Sat, Sep 14 2019 12:33 PM

There is a requirement to log in once online - but after that it should work offline. This isn't a Logos 8 change - it was introduced some time during Logos 7

Is this the first time you have used Logos on this laptop?

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Ronald Quick | Forum Activity | Replied: Sat, Sep 14 2019 12:48 PM

I don't use public wifi or even a hotel's wifi, so I am frequently offline.  There are some features that are only accessible when connected to the Internet, but you should be able to use Logos offline.

@ Graham - so the option of installing Logos completely without the Internet no longer exists?  Was this change made to keep multiple users from using one account?

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Jonathan Bradley | Forum Activity | Replied: Sat, Sep 14 2019 1:15 PM

I used to use Logos quite often offline due to lack of internet where I live, so I don't wouldn't know why it's not letting you log on...

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Graham Criddle | Forum Activity | Replied: Sat, Sep 14 2019 1:42 PM

Ronald Quick:
.

@ Graham - so the option of installing Logos completely without the Internet no longer exists?  Was this change made to keep multiple users from using one account?

According to Andrew - https://community.logos.com/forums/p/147249/915103.aspx#915103 - it was to improve startup performance 

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Ronald Quick | Forum Activity | Replied: Sat, Sep 14 2019 2:09 PM

Interesting.  Thanks.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Sep 18 2019 11:01 PM

David A Egolf:
Did Logos withdraw the ability to work offline? 

No. One offline option is changing Program Settings "Use Internet" to No

After clicking application icon to launch on my mac, quickly held down command key until caused Sign In dialog box appeared:

On Windows, quickly after clicking application icon to launch, press and hold control key until Sign In dialog appears.

Keep Smiling Smile

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David A Egolf | Forum Activity | Replied: Fri, Sep 20 2019 6:39 PM

Graham,

No, this is my primary Logos computer.  But I normally have wifi ability when I use it. I hadn't even considered trying to open Logos without internet access before I left home.  Now, I know to run some tests before my upcoming Guatemala trip.

Keep Smiling,

I see they have offline access tied to "secret key strokes".  How helpful! [NOT]  I cannot imagine why "Work Offline" is not offered as soon as they notice that you don't have an internet connection.

Thanks to both of you for responding.  We have now reached a point in the cruise where we are in port every day.  I succeeded in leaving Logos open and using it continuously while offline.

Regards,

David

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LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Mon, Sep 23 2019 10:01 AM

David A Egolf:

I see they have offline access tied to "secret key strokes".  How helpful! [NOT]  I cannot imagine why "Work Offline" is not offered as soon as they notice that you don't have an internet connection.

Hi David,

I am sorry you have had so much trouble with this.  Holding down the Control key in Windows, or the Command Key in Mac, is a fallback.  It should not normally be necessary to use this fallback unless there is a technical problem affecting Logos.

I myself have often used Logos offline without any need to use this fallback.

Although Logos can be used offline, it is possible that there is an underlying technical problem that is only revealed once you go offline.  This could normally be fixed simply by repairing the installation or doing a quick re-install (no need to download all of your books all over again), or by doing system updates.  But of course you are not able to to fix this problem while offline.  But you may find that the fallback will work for you.

I recommend that anyone who is about to go offline for an extended time do a quick test.  Go into airplane mode and see if Logos still works.  If it does not, try repairing the installation, or doing a quick re-install, or running system updates, or contacting Customer Support.

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