Help With The Explorer Tab

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Adam | Forum Activity | Posted: Sat, Oct 5 2019 10:33 PM

I recently purchased Logos 8 Fundamentals.  Previously, Logos would have a list of commentaries I own in the passage guide and explorer tab.  I prefer using the explorer tool.  Since purchasing Fundamentals, only the new resources from the Fundamentals package show up in guides and tools.  I had over 500 books in my library before the purchase, many of them were dictionaries (like the IVP series) and commentaries.   It's a little distressing that an "upgrade" would decrease the functionality of my previously purchased library of reference material.  Is there anything I can do to expand the reference material utilized in the explorer tool?

Thank you.  

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Mark Barnes | Forum Activity | Replied: Sat, Oct 5 2019 10:50 PM

Adam:
I recently purchased Logos 8 Fundamentals.  Previously, Logos would have a list of commentaries I own in the passage guide and explorer tab.  I prefer using the explorer tool.  Since purchasing Fundamentals, only the new resources from the Fundamentals package show up in guides and tools.  I had over 500 books in my library before the purchase, many of them were dictionaries (like the IVP series) and commentaries.   It's a little distressing that an "upgrade" would decrease the functionality of my previously purchased library of reference material.  Is there anything I can do to expand the reference material utilized in the explorer tool?

Did you purchase Fundamentals using the same account as you used to buy the other resources you owned? If so, you should still be able to access them. (Check in your library that your old resources are there. If they're not, you'll need to contact customer services to ask them to merge your old account with your new account.)

If you did, and the 'old' resources are in your library, then the problem will be prioritisation. If you don't specify which resources are more important to you, Logos will use the default settings, which could cause the newer resources to be used before your older resources. You can read more about prioritising here:

If you need more help with prioritising, just ask.

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