BUG: Cursor disappears in search boxes of 2nd monitor in 8.9.0.0023

Starting a new thread so the issue that was introduced in another thread doesn't get lost.

I am having an issue that has been attested by 2 other users. https://community.logos.com/forums/p/67600/471004.aspx#471004 and https://community.logos.com/forums/p/67600/1075198.aspx#1075198

When search bars are in windows on my main monitor the cursor blinks as it should. When the window is displayed on my 2nd monitor then it disappears. I can type in the search bar and the search works, but the cursor is not displayed. The sample provided is a Notes window, but the same problem exists in the search bar in Guides and Resources.

Find more posts tagged with

Desktop App

Comments

Graham Criddle

Just to note that I do see the cursor in a Notes panel in my second monitor

I wonder what causes it to affect some systems and not others.

David Thomas

I wonder what causes it to affect some systems and not others.

[*-)]

For Troubleshooting, my computer is a Microsoft Surface Pro4

Main Display specs

Second Display is a 27" 4k LG Monitor connected over DisplayPort Cable thru a Surface Dock.

Donnie Hale

FWIW, I experience this all the time in L8, too. Can't tell you right now exactly which text entry fields, but search fields are the big one. It's frustrating b/c I'll want my cursor in between words or letters to adjust the search phrase. But I can't tell if it's in the right place w/o typing.

-Donnie

Michael Prenzler

Same problem in sermon editor using Logos 8.9.0.0030 on Windows 10. Cursor is visible on the laptop screen, but when I shift the window to my external (larger) monitor the cursor disappears. Most frustrating.

Paul Dirks

Yep same issue here.. Lenovo Thinkpad X1 Yoga, 2nd monitor an old 24" HP LP2465. Quite frustrating as I use Notes pretty extensively.

Samuel Andres

I am having a similar problem as you all. I can't see the cursor on my secondary monitor. When I first installed Logos8 it worked fine, but something changed. I have an Asus laptop and Asus secondary monitor, and I'm connected using an HDMI cable.

Jack Hairston

Suggestion: Is there someone in the Bellingham Washington area having this problem so that a software engineer from Faithlife can pay a visit to debug it on-site? (Nothing beats hands-on. I once chased a problem like this for a year before discovering the obscure setting that caused it.)

Michael Prenzler

Bumping in the vain hope that Faithlife will investigate...

Levi Durfey

Bumping in the vain hope that Faithlife will investigate...

This is reported as fixed in the current Logos 8.14 betas:

See here: https://wiki.logos.com/Logos_8.14_Beta_1

Michael Prenzler

That's good news. Thanks Levi!

Paul Dirks

Thank you!

Philana R. Crouch

Starting a new thread so the issue that was introduced in another thread doesn't get lost.

I am having an issue that has been attested by 2 other users. https://community.logos.com/forums/p/67600/471004.aspx#471004 and https://community.logos.com/forums/p/67600/1075198.aspx#1075198

When search bars are in windows on my main monitor the cursor blinks as it should. When the window is displayed on my 2nd monitor then it disappears. I can type in the search bar and the search works, but the cursor is not displayed. The sample provided is a Notes window, but the same problem exists in the search bar in Guides and Resources.

This has been fixed in 8.14.

Michael Prenzler

This has been fixed in 8.14.

My computer just updated to 8.14 and it appears to have fixed the problem.

Many thanks!

Samuel Andres

That does not seem to have fixed the problem for me.

Danny Parker

Fixed my problem. Did you close and restart LOGOS?