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Posts 114
Paul | Forum Activity | Posted: Sat, Nov 23 2019 1:44 PM

Hello

I just downloaded Logos 8 on to a new computer (Win 10).  I had it on my previous PC.  I now cannot get my previous collections or even create a new collection.  In addition, when I run the passage guide, it doesn't recognize my library that is not actually downloaded....it is on the cloud..

What happened?

Thank you!

Paul

 

Paul

Posts 4768
RIP
Fred Chapman | Forum Activity | Replied: Sat, Nov 23 2019 2:26 PM

Have your resources and documents finished downloading? Is the new installation still indexing?

Another thing to check is confirming you are signed into the same account.

Posts 27858
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Nov 24 2019 2:23 AM

Paul:
I just downloaded Logos 8 on to a new computer (Win 10).  I had it on my previous PC.  I now cannot get my previous collections or even create a new collection.  In addition, when I run the passage guide, it doesn't recognize my library that is not actually downloaded....it is on the cloud..

Unless you selected "Everything" when installing, you will not have all your resources (many will be in the Cloud)

Check the Library Sidebar under Devices. If there is a number of resources showing against "Not on this device", then the functions/features outside Library will only show the resources that are on "This device". So:-

  • some Collections will be missing, or will contain a smaller number of resources
  • creating a new Collection is still possible, but your rule may not include resources that are on your device!
  • Passage Guide will only work with resources on your device.

If you want to download the remaining resources:

  • go to Library
  • select "Not on this device" from the sidebar
  • select all resources
  • open the Info pane i and click Download.

Dave
===

Windows 11 & Android 8

Posts 98
Maria | Forum Activity | Replied: Wed, Jan 12 2022 5:12 AM

Hello Dave,

I'm following your instructions on how to download all my resources. In my library, I opened all my "Not on this device" resources. How do I select them all, without individually going through and clicking on each of them?

Thank you!

Maria Brown

Testing

Posts 444
Bernhard | Forum Activity | Replied: Wed, Jan 12 2022 5:27 AM

Maria Brown:

Hello Dave,

I'm following your instructions on how to download all my resources. In my library, I opened all my "Not on this device" resources. How do I select them all, without individually going through and clicking on each of them?

Thank you!

Maria Brown

Click on one item in the list (but not on the book title, as that will open the resource, click for example on the little book cover instead), then hit 'Ctrl' and 'A'.

Posts 98
Maria | Forum Activity | Replied: Wed, Jan 12 2022 10:16 AM

Thank you so much; I appreciate it!

Maria 

Testing

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