LOGOS (Not Responding) on Mac

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Posts 45
John A. Murphy, Jr. | Forum Activity | Posted: Sun, Dec 15 2019 5:44 AM

Recently when starting LOGOS, I often have to restart it a second time and sometimes a third. There seems to be a glitch in its loading on my Mac. It's also become incredibly slow. I've cleared my memory and checked my internet - so this does not seem to be the issue. This morning it took three loads, and as I'm working in Sermon  Editor, I'm unable to get Key Topics and Key Passages to load. I type in the description, nothing happens. I don't have time to stay there so I went on without this information in my sermon editor. 

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Levi Durfey | Forum Activity | Replied: Sun, Dec 15 2019 5:50 AM

Hi John,

To diagnose the problem, you'll need to post the logs to this thread. For how to enable logging and gather the logs, see my signature line.

Posts 176
One Hope Fellowship | Forum Activity | Replied: Wed, Dec 18 2019 3:39 AM

John A. Murphy, Jr.:

Recently when starting LOGOS, I often have to restart it a second time and sometimes a third. There seems to be a glitch in its loading on my Mac. It's also become incredibly slow. I've cleared my memory and checked my internet - so this does not seem to be the issue. This morning it took three loads, and as I'm working in Sermon  Editor, I'm unable to get Key Topics and Key Passages to load. I type in the description, nothing happens. I don't have time to stay there so I went on without this information in my sermon editor. 

Go for the nuclear option - completely delete Logos from your Mac, and reinstall. I did this last night with my MacBook Pro, and it helped significantly. 

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JT (alabama24) | Forum Activity | Replied: Wed, Dec 18 2019 2:47 PM

Pastor Greg:

John A. Murphy, Jr.:

Recently when starting LOGOS, I often have to restart it a second time and sometimes a third. There seems to be a glitch in its loading on my Mac. It's also become incredibly slow. I've cleared my memory and checked my internet - so this does not seem to be the issue. This morning it took three loads, and as I'm working in Sermon  Editor, I'm unable to get Key Topics and Key Passages to load. I type in the description, nothing happens. I don't have time to stay there so I went on without this information in my sermon editor. 

Go for the nuclear option - completely delete Logos from your Mac, and reinstall. I did this last night with my MacBook Pro, and it helped significantly. 

Not good advice without better diagnosis of the trouble. Furthermore, the “nuclear“ option is more than simply deleting the software engine, so more instructions might be needed 

OSX & iOS | Logs |  Install

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