Update on payment plan administration fees

Page 1 of 1 (2 items)
This post has 1 Reply | 1 Follower

Posts 33
LogosEmployee
Natalie Winburn | Forum Activity | Posted: Thu, Jan 2 2020 10:43 AM

We’ve been offering payment plans for over 20 years. Over that time, our costs to administer the plans have risen, even though the administration fee to customers has not. 

Effective January 2, 2020, our payment plan administration fee is changing from $5.00 to $5.99 monthly. 

Will this affect my current payment plan?

No. This change applies only to new and newly extended payment plans. It will not impact the terms of any existing payment plans. 

What do you mean by “newly extended” payment plan? 

As of January 2, if you extend an existing payment plan, the new administration fee will apply. 

 

You can review more information about our payment options here.

Thank you for your continued business.

— The Faithlife Team

 

Posts 3713
Mattillo | Forum Activity | Replied: Thu, Jan 2 2020 10:59 AM

Natalie Winburn:

We’ve been offering payment plans for over 20 years. Over that time, our costs to administer the plans have risen, even though the administration fee to customers has not. 

Effective January 2, 2020, our payment plan administration fee is changing from $5.00 to $5.99 monthly. 

Will this affect my current payment plan?

No. This change applies only to new and newly extended payment plans. It will not impact the terms of any existing payment plans. 

What do you mean by “newly extended” payment plan? 

As of January 2, if you extend an existing payment plan, the new administration fee will apply. 

 

You can review more information about our payment options here.

Thank you for your continued business.

— The Faithlife Team

 

Good to know!  Thx Natalie

Page 1 of 1 (2 items) | RSS