Can We Lower the Quality of Streaming Video?

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Rick | Forum Activity | Posted: Sun, Jan 19 2020 1:05 PM

I am trying to do a course in my free time at work. Our internet connection is not the fastest and the course video buffers so much that it is basically unusable. I was hoping that Logos would detect this and automatically lower the quality of the stream in order to be able to stream without problems. Can we manually lower the quality of the stream? I can watch Morris Proctor's training videos without problems because I can easily tell the video player at what rate to stream but can not figure out how to do this with Mobile Ed.

Thank you.

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Forum MVP
PetahChristian | Forum Activity | Replied: Sun, Jan 19 2020 1:43 PM

I don't think there is a way to adjust the quality. Hopefully someone from FL will have a solution.

As a workaround for now, can you pause the stream to let enough of it buffer so you can watch a portion uninterrupted?

Are you on a laptop? Can you download the videos to your laptop while on a faster connection?

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

Posts 1768
Rick | Forum Activity | Replied: Sun, Jan 19 2020 2:28 PM

Thanks Petah.

PetahChristian:
As a workaround for now, can you pause the stream to let enough of it buffer so you can watch a portion uninterrupted?

That is what I've been doing and it works, it just slows me down a lot.

PetahChristian:
Can you download the videos to your laptop while on a faster connection?

That is probably what I'll have to do. I work very long shifts, so I guess when I get home I will download the entire course. I will just have to read up on how to download and then delete them once I am finished.

Thanks again.

Posts 374
LogosEmployee
Miles Custis | Forum Activity | Replied: Mon, Jan 20 2020 8:13 AM

Are you watching through the Logos desktop app or on the web? If the desktop app then you can download all the videos for a course ahead of time. If you click the dropdown menu on the video resource (the 3 dots in the upper right corner) then you should see an option toward the bottom of that menu to "Download all media."

Posts 1768
Rick | Forum Activity | Replied: Mon, Jan 20 2020 10:18 AM

Thank you for the instructions Mike.

I am on my laptop at work. When I get home, I will download it. Once I download all media, where would I find it at once I am finished, so I can delete it? I could probably search my computer and find it, but thought asking might be easier. Big Smile

Posts 374
LogosEmployee
Miles Custis | Forum Activity | Replied: Mon, Jan 20 2020 11:16 AM

There should be an option to "Delete downloaded media" in that same dropdown menu.

Posts 1768
Rick | Forum Activity | Replied: Mon, Jan 20 2020 11:35 AM

Got it! Easy enough, thanks again. 

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