BUG: New Testament In its World

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This post has 8 Replies | 2 Followers

Posts 2232
Kenneth Neighoff | Forum Activity | Posted: Thu, Jan 23 2020 9:22 AM

I am really glad that you have added these videos to FLTV, but it does not track your viewing.  Meaning you don't get the green lines under the videos like you do on other videos that you have played.

Hoping for a fix soon.

Posts 12
LogosEmployee
Adam Wehunt | Forum Activity | Replied: Fri, Jan 24 2020 9:21 AM

Hi Kenneth,

What player are you using to watch these videos?

Is this issue occurring on other videos too?

Thank you for reporting!

Posts 2232
Kenneth Neighoff | Forum Activity | Replied: Fri, Jan 24 2020 10:43 AM

Adam,

It was online via my computer, on FaithLife TV.

Now I see it has been fixed on the Roku app.

Posts 2232
Kenneth Neighoff | Forum Activity | Replied: Sun, Jan 26 2020 4:54 PM

Progress not being save on Ipad, computer, or Roku device.    It always wants to restart and watch from the beginning.  

Posts 12
LogosEmployee
Adam Wehunt | Forum Activity | Replied: Thu, Jan 30 2020 7:48 AM

Hi Kenneth, I was able to reproduce the bug.

New Testament In its World does not save progress, while other videos do. We will look into this deeper, and get it fixed.

Thanks for reporting, much appreciated!

Posts 2232
Kenneth Neighoff | Forum Activity | Replied: Thu, Jan 30 2020 12:45 PM

Thanks Adam

looking forward to the fix.

Posts 124
Colin A Wright | Forum Activity | Replied: Sat, May 8 2021 6:36 AM

Have been watching "

26. The Gospel according to Luke and Acts of the Apostles - The last -4 minutes of this video is on the blink - can you help - please ?

Posts 5048
Mattillo | Forum Activity | Replied: Sat, May 8 2021 6:42 AM

Colin A Wright:

Have been watching "

26. The Gospel according to Luke and Acts of the Apostles - The last -4 minutes of this video is on the blink - can you help - please ?

 What do you mean by “on the blink”?

Posts 996
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Mon, May 10 2021 7:53 AM

Colin A Wright:

Have been watching "

26. The Gospel according to Luke and Acts of the Apostles - The last -4 minutes of this video is on the blink - can you help - please ?

I was able to play the video fine on tv.faithlife.com. It looks like we only have a high quality version of this video series, which means it has relatively high bandwidth requirements. If your internet connection was slow for a while or there were other devices using a lot of bandwidth on your connection at the time, that could have caused buffering.

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