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Posts 1883
Philana Crouch | Forum Activity | Posted: Fri, Jun 25 2010 10:51 AM

The error message is that Logos cannot load the books. I really want to be able the download some of the books to my iPad so I can use them in teaching without having to use my wi-fi all of the time. If someone knows why this is happening I would appreciate the help. I have uninstalled the app and the put it back on with the same results. Works fine when on the Internet. 

Thanks for the help,

Blessing

Philana

Posts 271
Don | Forum Activity | Replied: Fri, Jun 25 2010 1:41 PM

Exactly, step by step, how are you attempting to download?

Posts 1883
Philana Crouch | Forum Activity | Replied: Fri, Jun 25 2010 4:48 PM

Here are the steps I've taken. I find the book I wanted to download, then I click on the arrow and tell it to put it into offline mode (i.e. download). Then I opened the resource so that I could click recent items so I could tell when things had finished downloaded (rather than having to scroll the entire library). Then I have turned my wi-fi off and opened the downloaded book. Logos tells me that there is an error and it cannot open the book. I have downloaded more than one at a time.

Thanks for the help,

Philana

Posts 271
Don | Forum Activity | Replied: Fri, Jun 25 2010 4:53 PM

After you select for offline, you should click the "Done" button. The window will go away, and you will see a small circle with a down arrow on the title. When the down arrow turns into an airplane, the download is complete. Don't open the book until the download is complete.

Posts 271
Don | Forum Activity | Replied: Sun, Jun 27 2010 11:07 AM

Any success?

Posts 1883
Philana Crouch | Forum Activity | Replied: Fri, Jul 23 2010 6:54 PM

I still have the same problem. I have not been able to download books, they say they download, but I get the message saying they cannot be opened.

Posts 30
Donald E. Shannon | Forum Activity | Replied: Mon, Jul 26 2010 5:03 PM

I had that problem initially, but I turned off 'offline' clicked 'done, then openit is again and re-clicked on-line, and clicked done.

It downloaded the books an just to ply it safe, I 'rebooted' (told it to power down and restarted it), and now, (I haven't checked all the books) they work great agian.

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