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Wild Eagle | Forum Activity | Posted: Thu, Apr 16 2020 4:18 PM

My Faithlife Connect Yearly Subscription is ending tomorrow. I realized I never got  2% reward coupon. When do I get it. Did I missed it?  

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

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Forum MVP
Lynden Williams | Forum Activity | Replied: Thu, Apr 16 2020 4:59 PM

Best to call them Wild Eagle

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 1364
Mike Tourangeau | Forum Activity | Replied: Thu, Feb 4 2021 1:42 PM

When have we got it in the past? Has it been February?

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Phil Quigley | Forum Activity | Replied: Thu, Feb 4 2021 1:51 PM

Looking through my emails, it came February 12 in 2019 and the February 6 in 2020.

Posts 4695
Mattillo | Forum Activity | Replied: Thu, Feb 4 2021 1:53 PM

I was just thinking the same thing. I got my last one on 2/6/20

Posts 2157
Kenneth Neighoff | Forum Activity | Replied: Thu, Feb 4 2021 2:41 PM

They are supposed to send the email out tomorrow.

I asked my sale rep about that and that is what he told me.

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Mark Smith | Forum Activity | Replied: Fri, Feb 5 2021 10:11 AM

Kenneth Neighoff:

They are supposed to send the email out tomorrow.

I asked my sale rep about that and that is what he told me.

Mine did, in fact, arrive today. Thank you FL!

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 297
JC54 | Forum Activity | Replied: Fri, Feb 5 2021 11:17 AM

Mine too, always scary to realise you spent 50 times the amount you are recieving.

But... I tell meself, thay round up.

Posts 1142
Armin | Forum Activity | Replied: Fri, Feb 5 2021 8:10 PM

My coupon also just arrived. I had completely forgotten that they arrive in February. Just a few days ago, I made use of the Expansion Sale and the Publisher Sale for which I would have loved to use my coupon. Do you know if it is possible to return these purchases and use the coupon when re-purchasing them?

Posts 4695
Mattillo | Forum Activity | Replied: Sat, Feb 6 2021 3:02 AM

Yes just call CS. As long as you made the purchase within the last 30 days I believe

Posts 1985
mike | Forum Activity | Replied: Sat, Feb 6 2021 6:45 AM

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mike | Forum Activity | Replied: Sat, Feb 6 2021 6:48 AM

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Armin | Forum Activity | Replied: Tue, Feb 9 2021 10:51 PM

Mattillo:

Yes just call CS. As long as you made the purchase within the last 30 days I believe

Unfortunately, as I am currently overseas with poor internet connection, calling does not work.

So I emailed CS and they are trying to cancel the orders. However, other orders are dynamically linked. So they have to cancel other orders as well. So far, it looks like some orders are canceled, other orders that they said would also need to be canceled, are not canceled. And some resources on orders who were canceled have now a different price than when I initially bought them even though the resources are still on sale. 

I fear this will get really messy. I will wait a few days as I have not yet been officially notified that all orders have been canceled. I kept a record of the number of resources that I had before all this started and will compare how much the repurchase of the same resources costs me. Let's hope it is the same price, given that all the resources are still on sale.

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