Page 1 of 1 (8 items)
This post has 7 Replies | 3 Followers

Posts 109
HansK | Forum Activity | Posted: Tue, Apr 28 2020 2:24 PM

My indexer crashes. I have attached the logging files.

Please advice. I think I have to reindex. I do not know how it happend, a few hours ago all went fine (for months!).

Hans5736.Archive.zip

Posts 1831
Forum MVP
Levi Durfey | Forum Activity | Replied: Tue, Apr 28 2020 2:38 PM

It appears to be a problem with the 8.13 update that was released today.

See here: https://community.logos.com/forums/p/190344/1097446.aspx#1097446 

I have the same issue; here are my logs--

6864.LogosLogs.Levi.20200428-153703.zip

Posts 109
HansK | Forum Activity | Replied: Tue, Apr 28 2020 2:39 PM

@Levi, thanks for bringing this to my attention!

Posts 3159
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Apr 28 2020 4:01 PM

This is caused by a resource bug that shipped today, not the application itself. We are working on getting a fixed version of the resource out as soon as possible.

Posts 1831
Forum MVP
Levi Durfey | Forum Activity | Replied: Tue, Apr 28 2020 4:05 PM

Philana R. Crouch:

This is caused by a resource bug that shipped today, not the application itself. We are working on getting a fixed version of the resource out as soon as possible.

Thanks Philana!

Posts 887
David Wanat | Forum Activity | Replied: Tue, Apr 28 2020 6:08 PM

I haven’t had any problems. Perhaps I didn’t have the problem resource?

WIN 10 i7 9750H, RTX 2060, 16GB RAM | iPad Air 3
Verbum 9 Diamond

Posts 372
Gregory Lawhorn | Forum Activity | Replied: Wed, Apr 29 2020 5:02 AM

Philana R. Crouch:

This is caused by a resource bug that shipped today, not the application itself. We are working on getting a fixed version of the resource out as soon as possible.

Would it be possible to remove the resource ourselves if you told us what it is?

Posts 23600
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Apr 29 2020 5:35 AM

One Hope Fellowship (OHF):
Would it be possible to remove the resource ourselves if you told us what it is?

Bradley advised in another post that the resource issue has been fixed so - after a restart - Logos should work.

Are you not seeing that?

Page 1 of 1 (8 items) | RSS