BUG: Keeps signing me out

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Posts 1882
mike | Forum Activity | Posted: Sat, May 9 2020 3:55 AM

This issue has been going on for awhile.

My FaithlifeTV on AppleTV 4k keeps signing me off everytime I don't use it. It keeps asking me to authorize every other time I wanted to use the app. It's becoming super annoying to have to do it every single time. Please fix this. Thanks

Posts 1
Travis Bader | Forum Activity | Replied: Mon, May 11 2020 10:02 AM

Hi Mike

I am sorry to hear you are facing this issue.  I also have an Apple TV 4k and haven't been seeing this issue.  A few things come to mind that could cause this.  Could you confirm the date and time are set correctly on the device?  You can find that setting in Settings -> General -> Date and Time.

Travis

Posts 1882
mike | Forum Activity | Replied: Tue, May 12 2020 12:22 AM

Hey Travis,

Thanks for the reply.

Yes, I checked the date & time and it has been set automatically (ON), and I didn't have to change anything since it was already ON. However the issue still remain.

Posts 1882
mike | Forum Activity | Replied: Wed, May 13 2020 4:07 PM

bump

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