Bug: Scroll bar not rendered correctly in Notes and Sermon Editor Panels

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David P. Moore | Forum Activity | Posted: Mon, Jun 29 2020 11:44 AM

I asked about this back in March but thought I would inquire again more formally, tagging my post as a bug and including pictures: The first picture shows the normal scroll bar in Logos--what I see in most panels. The second picture shows what I see in the Sermon Editor and Notes panels. The scroll bar is very thin and almost nonexistent. Very frustrating to use. I have to be really precise with the mouse to activate it. Why is it this way? Am I the only one experiencing this? Program and Content scaling is set the default 100%. Thanks for any thoughts.

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MJ. Smith | Forum Activity | Replied: Sun, Jul 5 2020 11:42 AM

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David P. Moore | Forum Activity | Replied: Mon, Jul 6 2020 9:29 AM

Thanks, MJ. I have now discovered this is only happening on my Dell XPS 15 laptop. The scroll bar for Notes and Sermons panels displays correctly on my desktop monitor (~27in) and in the Logos Web App. But not on my 15in laptop. I get the thin scroll bar pictured above. Very frustrating to use! Not sure why this is. All other scroll bars in other panels display correctly. 

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David P. Moore | Forum Activity | Replied: Tue, Jul 21 2020 10:35 AM

I called Logos Tech support this morning and had them remote in and look at it...the only thing they could determine was that it possibly had to do with my laptop using 4k resolution. But this issue only occurs on my Notes and Sermon Editor panels...the others are fine. Because I that I think it is a software bug, and not a Dell or Windows issue. I'm not sure it can be fixed anytime soon, so I'll just have to live with it.

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