Monthly sale ERROR

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This post has 11 Replies | 2 Followers

Posts 4180
Mattillo | Forum Activity | Posted: Wed, Jul 1 2020 11:05 AM

The courses in the free book of the month page aren't showing as they are supposed to.  Same for the 5th course.  Is there a coupon code we need to apply?  It only shows for 1 under Fourth for me and none under fifth.

Posts 982
David Carter | Forum Activity | Replied: Wed, Jul 1 2020 11:08 AM

I think they have just updated it

Posts 4180
Mattillo | Forum Activity | Replied: Wed, Jul 1 2020 11:16 AM

Yeah I just noticed that but if you go into a course like the dead sea scrolls it still shows the old price

Posts 4180
Mattillo | Forum Activity | Replied: Wed, Jul 1 2020 12:02 PM

Seems to be working now

Posts 12
jth | Forum Activity | Replied: Wed, Jul 1 2020 12:51 PM

NT251 is also in the July’s Monthly Sale, so I wonder if you can actually pick two courses for $34.99.

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PetahChristian | Forum Activity | Replied: Wed, Jul 1 2020 1:15 PM

Thanks, Mattillo, FL, and jth!

jth:
NT251 is also in the July’s Monthly Sale, so I wonder if you can actually pick two courses for $34.99.

Yes, you can.

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

Posts 982
David Carter | Forum Activity | Replied: Wed, Jul 1 2020 4:49 PM

PetahChristian:

Thanks, Mattillo, FL, and jth!

jth:
NT251 is also in the July’s Monthly Sale, so I wonder if you can actually pick two courses for $34.99.

Yes, you can.

I'm not so sure this is true Petah - I bought NT251 in the monthly sale for $34.99 but the system won't let me buy any of the "choose a fourth course for $34.99" for that price now, just at the full price. Which could be a coding problem, I don't know.

I shall speak to customer service and see what they have to say

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MJ. Smith | Forum Activity | Replied: Wed, Jul 1 2020 4:58 PM

David Carter:
I shall speak to customer service and see what they have to say

I had to go through customer service ...

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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PetahChristian | Forum Activity | Replied: Wed, Jul 1 2020 5:37 PM

David Carter:
I'm not so sure this is true Petah - I bought NT251 in the monthly sale for $34.99 but the system won't let me buy any of the "choose a fourth course for $34.99" for that price now, just at the full price. Which could be a coding problem, I don't know.

Did the "Get a fourth course" coupon inadvertently get used for NT251, when you bought it first? That might account for why the other "fourth course" items show up at full price.

What I had done was add all the courses, plus NT251 in the same cart. It applied the coupon to the right courses, and I still got the June price for NT251.

Another workaround that should work for anyone else, is to purchase the free book offers first, then get the June sale course (which doesn't require a coupon) second.

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

Posts 7619
DAL | Forum Activity | Replied: Wed, Jul 1 2020 6:32 PM

Any thoughts on the parables course please comment here or here: https://community.logos.com/forums/t/191777.aspx 

Thanks!

DAL

Posts 982
David Carter | Forum Activity | Replied: Thu, Jul 2 2020 5:03 AM

PetahChristian:

Did the "Get a fourth course" coupon inadvertently get used for NT251, when you bought it first? That might account for why the other "fourth course" items show up at full price.

No, it didn't employ a code, just said "Enjoy July's Monthly Sale" on the order page. Which led me to believe I had purchased it as part of the July monthly sale Big Smile

I'm sure a call to customer service will sort this out.

Posts 2116
Joseph Turner | Forum Activity | Replied: Thu, Jul 2 2020 6:48 AM

My fifth resource showed the normal price in the cart (NT306 maybe?), but I looked and there was indeed a code for the fourth resource (something like pickafourth), so I just duplicated the code and put fifth instead of fourth at the end (pickafifth) and it discounted the fifth resource.

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

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