This product is not available in your region (Logos product)

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Posts 471
Leo Wee Fah | Forum Activity | Posted: Tue, Jul 21 2020 5:07 PM

Recently I have noticed some books have quietly become "This product is not available in your region." in Logos.. and they are not in Faithlife ebook section, and not from Thomas Nelson/ Zondervan..



 

What happened..?

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Joe McCune (Faithlife) | Forum Activity | Replied: Wed, Jul 22 2020 8:13 AM

Hi Leo,

There are some books that we are only allowed to sell in some countries, and this is one of them.  We can only sell it to customers who have their billing address in the USA or Canada.

I know it may seem strange that electronic books can have geographical restrictions like this, but sometimes we are only able to get limited rights for particular titles.  Perhaps someday we might be able to get global rights for some of these products.

We have recently added the "This product is not available in your region." label to make it easier for our customers to see what books they can not purchase.  This does not mean that there has been a recent increase in the number of products that have geographical restrictions.

Posts 1067
JohnB | Forum Activity | Replied: Wed, Jul 22 2020 8:22 AM

Joe McCune (Faithlife):
I know it may seem strange that electronic books can have geographical restrictions like this, but sometimes we are only able to get limited rights for particular titles.  Perhaps someday we might be able to get global rights for some of these products.

And it must irritate you that a certain rather large online book seller always gets special arrangements to circumnavigate this as no publisher dares to upset them.

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MJ. Smith | Forum Activity | Replied: Wed, Jul 22 2020 9:38 AM

JohnB:
And it must irritate you that a certain rather large online book seller always gets special arrangements to circumnavigate this as no publisher dares to upset them.

Er... ah... Said book seller has many books that are on non-US sites that one cannot purchase because of geography; but they also sell different versions in different countries, if you check the ISBN. But there are some books I need to arrange for someone in the correct company to send me as a gift ... I cannot purchase them.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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JohnB | Forum Activity | Replied: Wed, Jul 22 2020 3:45 PM

MJ. Smith:
Er... ah... Said book seller has many books that are on non-US sites that one cannot purchase because of geography; but they also sell different versions in different countries, if you check the ISBN. But there are some books I need to arrange for someone in the correct company to send me as a gift ... I cannot purchase them.

I must have been fortunate then, as every dead tree book I have needed and then found on the USA site, I could still buy although living in the UK as long as I only wanted one copy!! That included ones I could not buy from Logos for geographic reasons.

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NB.Mick | Forum Activity | Replied: Wed, Jul 22 2020 4:23 PM

JohnB:
every dead tree book I have needed and then found on the USA site, I could still buy although living in the UK as long as I only wanted one copy!!

That's besides the point. Single copies of physical books will be shipped across the globe with no general country-specific copyright issues - maybe reprints of PD works excepted. People may order them from any book seller they like. It's different with eBooks (which technically are not sold but only licensed), here the geo-restrictions apply. 

Example in case: I have an account at Amazon.com, Amazon.co.uk and maybe even at Amazon.ca and can buy paper books there and have them shipped. But Kindle eBooks I am only allowed to buy in my local Amazon.de store. That's not Amazon only, other sites are quite the same. And trying to order eBooks from Christianbooks.com or such sites has basically the same issues as ebooks.faithlife.com has. Logos.com is much the same but the number of books not licensed for global distribution is much smaller (a notable example is the US version of the CCC - and there used to be two different editions of the very prominent "The Bible Speaks Today" series).

Running Logos 8 latest beta version on Win 10

Posts 471
Leo Wee Fah | Forum Activity | Replied: Wed, Jul 22 2020 5:16 PM

Earlier, BOTH the 2005 edition and 2013 edition from the same publisher were available to me, now only the 2005 edition is available, JUST WONDERING WHYRoll Eyes

Posts 471
Leo Wee Fah | Forum Activity | Replied: Sat, Jul 25 2020 11:40 PM

... and this too is no longer available for me :

Posts 4096
SineNomine | Forum Activity | Replied: Sun, Jul 26 2020 11:30 AM

Leo Wee Fah:
... and this too is no longer available for me :

Is it that these books are newly unavailable to you, or that they newly reveal on their PDPs their unavailable status? Very different things.

Posts 471
Leo Wee Fah | Forum Activity | Replied: Sun, Jul 26 2020 3:37 PM

SineNomine:

Is it that these books are newly unavailable to you, or that they newly reveal on their PDPs their unavailable status? Very different things.

All I know is that I had them for quite some time in my Wishlist, waiting for a `sale'Big Smile

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