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Posts 77
John Simpson | Forum Activity | Posted: Sat, Sep 19 2020 9:50 AM

What's the best way to report library mismatches from Wordsearch?

For example, I have the complete OT & NT Bible Exposition Commentaries by Wiersbe in both the bundle and individual books in Wordsearch, but Logos shows I only own the OT.

Missing books are 0:938 and 0:939 or the individual NT starting at 0:5158

Posts 5573
SineNomine | Forum Activity | Replied: Sat, Sep 19 2020 9:52 AM

Many licenses haven't been transferred over yet.

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Sat, Sep 19 2020 11:07 AM

John Simpson:

What's the best way to report library mismatches from Wordsearch?

In this forum.

John Simpson:

For example, I have the complete OT & NT Bible Exposition Commentaries by Wiersbe in both the bundle and individual books in Wordsearch, but Logos shows I only own the OT.

Missing books are 0:938 and 0:939 or the individual NT starting at 0:5158

Thanks for providing the IDs.

Because Wordsearch and Logos bundled these titles differently (the resource files on each platform contained different content), we weren't able to perform 1-1 unlocks for these titles. These will be coming later this year. 

Posts 77
John Simpson | Forum Activity | Replied: Sat, Sep 19 2020 11:42 AM

How will the later unlocks affect Dynamic Pricing?

For some packages, some books I own in Wordsearch have not been unlocked yet and do not show as owned in Logos. For example, the Logos 8 Baptist Diamond package shows I don't own The Bible Exposition Commentary:New Testament.

When the unlocks are released, would there be an automatic adjustment? Or should we just wait on upgrades until everything is finalized?

Posts 77
John Simpson | Forum Activity | Replied: Sat, Sep 19 2020 11:50 AM

Missing unlock:

New Century Version
New Century Version, Copyright 1991, Word Publishing, Inc. All rights reserved. Database © 2005 WORDsearch Corp.

Author:
Prepared by: WORDsearch Corp.
Version: 3
Language: English
Printed ISBN:
Software ISBN:
Category: Bibles
CBP date: 6/22/2007 12:03:26 PM
DAT date: 6/22/2007 12:03:28 PM
Book ID: 0:5
Path: C:\ProgramData\WORDsearch\Library\NCV\
Posts 22
Paul Myers | Forum Activity | Replied: Sat, Sep 19 2020 11:57 AM

Bradley Grainger (Faithlife):

John Simpson:

What's the best way to report library mismatches from Wordsearch?

In this forum.

Bradley,

Does this also apply to resources that are not in the See a list of all Wordsearch titles coming to Logos list?

For example:

Genesis, A Devotional Commentary, (3 Volumes)
Author: Thomas, W.H. Griffith
Book IDs are: 0:3684, 0:3685, and 0:3686

There are others as well that aren't listed. I have no problem waiting but would love to have them in Logos in the future.

Thank you. 

Posts 77
John Simpson | Forum Activity | Replied: Sat, Sep 19 2020 12:05 PM

Some more multi-volume that are probably being matched later:

Old Testament
Copyright © 2002 by Eugene H. Peterson. All rights reserved. Database © 2007 WORDsearch Corp. 

Author: Peterson, Eugene H.
Prepared by: WORDsearch Corp.
Version: 6
Language: English
Printed ISBN: 9781576832899
Software ISBN:
Category: Bibles
CBP date: 4/22/2009 12:58:56 PM
DAT date: 4/22/2009 12:58:56 PM
Book ID: 0:139
Path: C:\ProgramData\WORDsearch\Library\MessageOT\

New Testament
Copyright © 2002 by Eugene H. Peterson. All rights reserved. Database © 2007 WORDsearch Corp.

Author: Peterson, Eugene H.
Prepared by: WORDsearch Corp.
Version: 6
Language: English
Printed ISBN: 9781576832899
Software ISBN:
Category: Bibles
CBP date: 4/22/2009 12:59:04 PM
DAT date: 4/22/2009 12:59:04 PM
Book ID: 0:51
Path: C:\ProgramData\WORDsearch\Library\Message\

Issues 001-010
Discipleship Journal, Copyright © 1981-2007 by The Navigators. Used by permission of NavPress. All rights reserved. Database © 2007 WORDsearch Corp.

Author:
Prepared by: WORDsearch Corp.
Version: 3
Language: English
Printed ISBN:
Software ISBN:
Category: Periodicals
CBP date: 1/4/2008 1:29:46 PM
DAT date: 1/4/2008 1:29:44 PM
Book ID: 0:541
Path: C:\ProgramData\WORDsearch\Library\DiscipleshipJournal\Issues001-010\
541 Discipleship Journal: Issues 001-010
542 Discipleship Journal: Issues 011-020
543 Discipleship Journal: Issues 021-030
544 Discipleship Journal: Issues 031-040
545 Discipleship Journal: Issues 041-050
546 Discipleship Journal: Issues 051-060
547 Discipleship Journal: Issues 061-070
548 Discipleship Journal: Issues 071-080
549 Discipleship Journal: Issues 081-090
550 Discipleship Journal: Issues 091-100
551 Discipleship Journal: Issues 100-110
552 Discipleship Journal: Issues 111-120
1574 Discipleship Journal: Issues 121-130
1575 Discipleship Journal: Issues 131-140
1576 Discipleship Journal: Issues 141-150

Posts 9151
LogosEmployee

Paul Myers:
Genesis, A Devotional Commentary, (3 Volumes)
Author: Thomas, W.H. Griffith
Book IDs are: 0:3684, 0:3685, and 0:3686

I'll check on this. It looks like it's in our system already (which is why it's not on the "coming soon" page), but not available to download yet.

Posts 9151
LogosEmployee

Bradley Grainger (Faithlife):

Paul Myers:
Genesis, A Devotional Commentary, (3 Volumes)
Author: Thomas, W.H. Griffith
Book IDs are: 0:3684, 0:3685, and 0:3686

I'll check on this. It looks like it's in our system already (which is why it's not on the "coming soon" page), but not available to download yet.

This title is part of a collection we have on "Community Pricing": https://www.logos.com/product/183905/classic-commentaries-and-studies-on-the-pentateuch

I think we inadvertently omitted Community Pricing and Prepub titles from the "coming soon" list even though they are in pre-production and not available yet.

Posts 77
John Simpson | Forum Activity | Replied: Sat, Sep 19 2020 6:24 PM

Old Testament
© 1992 by The Order of St. Benedict, Inc., Collegeville, Minnesota. Database © 2008 WORDsearch Corp.

Author: Bergant, Dianne
Prepared by: WORDsearch Corp.
Version: 1
Language: English
Printed ISBN: 9780814622100
Software ISBN:
Category: Commentaries
CBP date: 12/10/2008 2:11:12 PM
DAT date: 12/10/2008 2:11:10 PM
Book ID: 0:2527
Path: C:\ProgramData\WORDsearch\Library\CollegevilleCmy\CollegevilleCmyOT\

New Testament
© 1992 by The Order of St. Benedict, Inc., Collegeville, Minnesota. Database © 2008 WORDsearch Corp.

Author: Karris, Robert J.
Prepared by: WORDsearch Corp.
Version: 1
Language: English
Printed ISBN: 9780814622117
Software ISBN:
Category: Commentaries
CBP date: 12/10/2008 2:11:18 PM
DAT date: 12/10/2008 2:11:16 PM
Book ID: 0:2528
Path: C:\ProgramData\WORDsearch\Library\CollegevilleCmy\CollegevilleCmyNT\

Nelson's Complete Book of Bible Maps and Charts
© 1996, 1993 by Thomas Nelson, Inc. Database © 2013 WORDsearch.

Author:
Prepared by: WORDsearch
Version: 1
Language: English
Printed ISBN:
Software ISBN:
Category: Handbooks
CBP date: 12/20/2013 10:43:58 AM
DAT date: 12/20/2013 10:43:58 AM
Book ID: 0:4975
Path: C:\ProgramData\WORDsearch\Library\NelsonMapChart\

 

Tom Constable's Notes on the Bible
(c) 2006 Thomas L. Constable, Galaxie Software. Database Copyright WordSearch Corp.

Author: Constable, Thomas L.
Prepared by:
Version: 1
Language:
Printed ISBN:
Software ISBN:
Category: Commentaries
CBP date: 8/26/2006 1:07:00 AM
DAT date: 8/26/2006 1:06:58 AM
Book ID: 11:3
Path:

C:\ProgramData\WORDsearch\Library\Constable

Posts 2122
Nathan Parker | Forum Activity | Replied: Sat, Sep 19 2020 7:04 PM

Probably next Friday I'm going to do a check on my Wordsearch library and check it with the product lists, then report back if there's anything Logos needs to know.

Nathan Parker

Posts 455
Roy | Forum Activity | Replied: Sat, Sep 19 2020 11:26 PM

Bradley Grainger (Faithlife):

John Simpson:

What's the best way to report library mismatches from Wordsearch?

In this forum.

This title is (I believe) in the to be processed list, but it appears that it is also already in LOGOS.

AMG's The Complete Word Study Dictionary, Old Testament.

W.S. Book info.

Old Testament
© 2003 by AMG Publishers. Database © 2007 WORDsearch Corp. 

Author:

Baker, Warren; Carpenter, Eugene

Prepared by:

WORDsearch Corp.

Version:

3

Language:

English

Printed ISBN:

9780899576671

Software ISBN:

Category:

Word Studies

CBP date:

11/12/2007 5:30:32 PM

DAT date:

11/12/2007 5:30:28 PM

Book ID:

0:805

Path:

C:\ProgramData\WORDsearch\Library\CWD\CWD OT\

LOGOS Resource info...

  • Title: The Complete Word Study Dictionary: Old Testament
  • Authors: Warren BakerEugene E. Carpenter
  • Publisher: AMG
  • Print Publication Date: 2003
  • Logos Release Date: 2004
  • Language: English
  • Resources: 1
  • Format: Digital › Logos Research Edition
  • Subjects: Hebrew language › Dictionaries--English; Bible. O.T. › English--Dictionaries
  • Resource ID: LLS:46.10.25
  • Resource Type: Lexicon
  • Metadata Last Updated: 2011-10-24T22:17:15Z

Same???

While W.S. had several bundles with the NT and OT volumes, they also sold them separately.

Posts 9151
LogosEmployee

Roy:

AMG's The Complete Word Study Dictionary, Old Testament.

W.S. Book info.

Book ID 0-805

...

LOGOS Resource info...

  • Resource ID: LLS:46.10.25

Same???

These are the same, and they're now linked up for Wordsearch users. Thanks for reporting this!

Posts 4155
abondservant | Forum Activity | Replied: Sun, Sep 20 2020 10:22 AM

John Simpson:

How will the later unlocks affect Dynamic Pricing?

For some packages, some books I own in Wordsearch have not been unlocked yet and do not show as owned in Logos. For example, the Logos 8 Baptist Diamond package shows I don't own The Bible Exposition Commentary:New Testament.

When the unlocks are released, would there be an automatic adjustment? Or should we just wait on upgrades until everything is finalized?



There is typically some chaos at the front end of big things like this, but in my experience Faithlife always errs on the customers side. So if it were me, I'd make note of the titles I have that I'm not being credited for, and either email sales before buying (to get a better price) or email customer service on the other side.

Anytime there has been confusion they gone above and beyond to make sure we have been taken care of, even when it cost them tens of thousands as was the case when they accidentally made a base package free one weekend. Everyone who got it, got to keep it. There is/was an article on the blog - maybe someone can post the link.

Communication isn't always the best, but customer service certainly is.

L2 lvl4 (...) WORDsearch, L9

Posts 5
Michael Moore | Forum Activity | Replied: Sun, Sep 20 2020 12:53 PM

I am missing a few titles that did not port over. The most obvious one right now is The New Living Translation that I use everyday.  Can you help?

New Living Translation, Second Edition
Holy Bible, New Living Translation, copyright © 1996, 2004 by Tyndale Charitable Trust. All rights reserved. Database © 2013 WORDsearch.

Author:
Prepared by: WORDsearch
Version: 10
Language: English
Printed ISBN: 9780842384896
Software ISBN:
Category: Bibles
CBP date: 4/16/2018 2:09:06 PM
DAT date: 5/2/2013 2:12:06 PM
Book ID: 0:30
Posts 9151
LogosEmployee

John Simpson:

How will the later unlocks affect Dynamic Pricing?

For some packages, some books I own in Wordsearch have not been unlocked yet and do not show as owned in Logos. For example, the Logos 8 Baptist Diamond package shows I don't own The Bible Exposition Commentary:New Testament.

When the unlocks are released, would there be an automatic adjustment? Or should we just wait on upgrades until everything is finalized?

This particular scenario is complicated.

In Logos, BEC:NT was sold as just one ebook that contained all the NT commentaries (and can't be subdivided). In Wordsearch, these were sold as individual titles. We may have to produce these separately as individual volumes so we can perform a 1-1 transfer of each user's library.

Our dynamic pricing system currently works at the resource level, so it won't give credit for owning all the individual commentary resources separately, even if that's "the same as" (from a content perspective) the single resource that contains all the commentaries.

We're still working out how best to handle this.

Posts 9151
LogosEmployee

Michael Moore:
The most obvious one right now is The New Living Translation that I use everyday.  Can you help?

This has been fixed and licenses should update shortly.

Posts 77
John Simpson | Forum Activity | Replied: Sun, Sep 20 2020 4:31 PM

In addition to the individual volumes, they also had a 2 Volume Bundle of BEC:NT - 0:938 and 0:939.

Posts 2122
Nathan Parker | Forum Activity | Replied: Sun, Sep 20 2020 11:19 PM

These were books I had licenses to, but the files never downloaded correctly in Wordsearch. If Logos has a way to bring these in, that'd be great. I'm looking over my Wordsearch library and will report back if there are any resources I don't see in Logos or on the forthcoming list I want to ask about.

Nathan Parker

Posts 12
Trevor Flor | Forum Activity | Replied: Mon, Sep 21 2020 3:27 AM

I have several books in my Wordsearch Library which appear in the Logos Library but don't show as being owned by me.

Bibles:

  • English Standard Version
  • New King James Version
  • New Living Translation, Second Edition
  • New Revised Standard Version
  • The Message

Commentaries:

  • An Exposition of the First Epistle to the Corinthians by Charles Hodge
  • Tyndale Concise Bible Commentary

Bible Studies:

  • LifeChange Bible Studies (I own 7 volumes from the Old Testament and all 23 volumes from the New Testament)

When I look in the Wordsearch Store most of these are not flagged as being owned by me, however, I have purchased them and they are in my Library.

Also, in the Logos Store it shows that I own "What The Bible Is All About (5 Vols) but it doesn't appear in my Library. When I look at the book in the Store it says the publisher has not made this resource available for purchase in my country or region. That doesn't make sense as I purchased it in Wordsearch with no restrictions.

Could you please advise what information you need to investigate each of these.

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