Page 1 of 3 (46 items) 1 2 3 Next >
This post has 45 Replies | 4 Followers

Posts 3
Joel Collison | Forum Activity | Posted: Mon, Sep 21 2020 9:20 AM

I have 501 books in my library at WordSearch, and when I transitioned over to Logos I got 43 books in my library - only 1 of which I regularly used (besides the Bible). But I haven't gotten anymore since then. Is there something I need to do to update my library to get the books available?

Posts 8769
LogosEmployee

We received your Wordsearch licenses today and will try to get them loaded into our system as soon as possible.

Posts 3
Joel Collison | Forum Activity | Replied: Mon, Sep 21 2020 9:24 AM

Awesome! Thanks 

Posts 163
Felix Brito | Forum Activity | Replied: Mon, Sep 21 2020 9:43 AM

Hi Bradley, I own the Analytical Bible Expositor in Wordsearch, the complete series, but now in Logos I am missing some books (Galatians to Philemon, and 1 & 2 Peter).  How can I unlock them? Thank you.

Posts 8769
LogosEmployee

Felix Brito:
Galatians to Philemon

Galatians-Colossians, and 1 Thessalonians-Philemon were sold as two separate ebooks in Wordsearch, but are combined into one resource in Logos. We're still processing these matches that aren't 1-1.

Felix Brito:
1 & 2 Peter

Can you provide the Book ID details for this from the Wordsearch Library? (Right-click, Properties)

Edit: if it's 0:3958 we will get this fixed soon.

Posts 30
Kathleen | Forum Activity | Replied: Mon, Sep 21 2020 9:59 AM

I have this same  issue except that  I have nearly 2,000  books in my WSB library.   Not even  any of  my bibles are  appearing in Logos.  I am very frustrated.  This is not good since my sermon  yesterday was about grumblers.....I feel like grumbling.Embarrassed

Posts 163
Felix Brito | Forum Activity | Replied: Mon, Sep 21 2020 10:00 AM

Galatians-Colossians
© 2009 by John G. Butler. Database © 2013 WORDsearch.

-->
Author: Butler, John G.
Prepared by: WORDsearch
Version: 2
Language: English
Printed ISBN: 9781889773438
Software ISBN:
Category: Commentaries
CBP date: 10/1/2013 4:05:08 PM
DAT date: 10/1/2013 4:05:08 PM
Book ID: 0:3575
Path: C:\ProgramData\WORDsearch\Library\ButlerCmy\GalPhil\
Posts 163
Felix Brito | Forum Activity | Replied: Mon, Sep 21 2020 10:01 AM

1 Thessalonians-Philemon
© 2009 by John G. Butler. Database © 2014 WORDsearch.

-->
Author: Butler, John G.
Prepared by: WORDsearch
Version: 3
Language: English
Printed ISBN:
Software ISBN:
Category: Commentaries
CBP date: 4/3/2014 11:40:26 AM
DAT date: 4/3/2014 11:40:24 AM
Book ID: 0:3576
Path: C:\ProgramData\WORDsearch\Library\ButlerCmy\1Thess\
Posts 163
Felix Brito | Forum Activity | Replied: Mon, Sep 21 2020 10:07 AM

Hebrews to Revelation
© 2010 by John G. Butler. Database © 2013 WORDsearch.

Author:

Butler, John G.

Prepared by:

WORDsearch

Version:

2

Language:

English

Printed ISBN:

9781889773841

Software ISBN:

Category:

Commentaries

CBP date:

10/1/2013 4:05:24 PM

DAT date:

10/1/2013 4:05:22 PM

Book ID:

0:3958

Path:

C:\ProgramData\WORDsearch\Library\ButlerCmy\HebRev\

 

Galatians-Colossians
© 2009 by John G. Butler. Database © 2013 WORDsearch.

Author:

Butler, John G.

Prepared by:

WORDsearch

Version:

2

Language:

English

Printed ISBN:

9781889773438

Software ISBN:

Category:

Commentaries

CBP date:

10/1/2013 4:05:08 PM

DAT date:

10/1/2013 4:05:08 PM

Book ID:

0:3575

Path:

C:\ProgramData\WORDsearch\Library\ButlerCmy\GalPhil\

 

1 Thessalonians-Philemon
© 2009 by John G. Butler. Database © 2014 WORDsearch.

Author:

Butler, John G.

Prepared by:

WORDsearch

Version:

3

Language:

English

Printed ISBN:

Software ISBN:

Category:

Commentaries

CBP date:

4/3/2014 11:40:26 AM

DAT date:

4/3/2014 11:40:24 AM

Book ID:

0:3576

Path:

C:\ProgramData\WORDsearch\Library\ButlerCmy\1Thess\

Posts 163
Felix Brito | Forum Activity | Replied: Mon, Sep 21 2020 10:08 AM

Hebrews to Revelation
© 2010 by John G. Butler. Database © 2013 WORDsearch.

Author:

Butler, John G.

Prepared by:

WORDsearch

Version:

2

Language:

English

Printed ISBN:

9781889773841

Software ISBN:

Category:

Commentaries

CBP date:

10/1/2013 4:05:24 PM

DAT date:

10/1/2013 4:05:22 PM

Book ID:

0:3958

Path:

C:\ProgramData\WORDsearch\Library\ButlerCmy\HebRev\

 

Posts 26
Marvin Mitchell | Forum Activity | Replied: Mon, Sep 21 2020 10:19 AM

Hello Bradley, I was a long-time owner of WS with lots of resources. I did receive 33 resources a day or so ago. Did you receive the rest my licenses also?

Posts 6669
Forum MVP
Lynden Williams | Forum Activity | Replied: Mon, Sep 21 2020 10:47 AM

Kathleen:

I have this same  issue except that  I have nearly 2,000  books in my WSB library.   Not even  any of  my bibles are  appearing in Logos.  I am very frustrated.  This is not good since my sermon  yesterday was about grumblers.....I feel like grumbling.Embarrassed

It is taking a while for Logos to transfer all of the licenses from one platform to the other.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 6669
Forum MVP
Lynden Williams | Forum Activity | Replied: Mon, Sep 21 2020 10:48 AM

By the way, welcome to the Forums Kathleen.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 6669
Forum MVP
Lynden Williams | Forum Activity | Replied: Mon, Sep 21 2020 10:49 AM

Marvin Mitchell:

Hello Bradley, I was a long-time owner of WS with lots of resources. I did receive 33 resources a day or so ago. Did you receive the rest my licenses also?

If they are not transferred over within a day or two, then give Logos a call, email or chat via the homepage on their website.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 98
Kristine Lewis | Forum Activity | Replied: Mon, Sep 21 2020 10:58 AM

I just got off the phone with customer service, who checked that my Wordsearch resources had been added to my Logos account having the same email.  He could not provide a reason why none were downloading after we checked some settings on Logos.  He said to get back to him at the end of the week if nothing downloaded.  My Wordsearch library report is 743 unlocked books in 1195 volumes.  It does not seem possible that none of them have been converted, as customer service suggested.  I hope the holdup will resolve this week, I realize this is a massive job for Logos.

Posts 30
Kathleen | Forum Activity | Replied: Mon, Sep 21 2020 11:14 AM

Thank  you!

Posts 9334
Forum MVP
Mark Smith | Forum Activity | Replied: Mon, Sep 21 2020 11:28 AM

Kristine Lewis:
My Wordsearch library report is 743 unlocked books in 1195 volumes. 

Kristene, try typing "Update Resources" into the Go bar (without the quotes) and hit enter. This should trigger a complete check of what is in your library versus what you have licenses for on the Logos server, and then start downloading any that are missing. (Like you I am skeptical that all of your resources are not in Logos format.)

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 2197
David Thomas | Forum Activity | Replied: Mon, Sep 21 2020 11:29 AM

Kristine Lewis:
I just got off the phone with customer service, who checked that my Wordsearch resources had been added to my Logos account

One thing you can TRY on your end is to enter "Update Now" in the "GO Box" to trigger a sync with the Faithlife servers. Of course the download of 1195 volumes will take some time, then Logos will run and indexer before they all appear in your library tab.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 98
Kristine Lewis | Forum Activity | Replied: Mon, Sep 21 2020 11:38 AM

The customer service rep did have me Update Resources in the Go bar, which came back Checking for updates, followed by No updates available.  Same with Update Now.  I have restarted the computer and closed and opened Logos as well.

Posts 2197
David Thomas | Forum Activity | Replied: Mon, Sep 21 2020 11:41 AM

Kristine Lewis:

The customer service rep did have me Update Resources in the Go bar, which came back Checking for updates, followed by No updates available.  Same with Update Now.  I have restarted the computer and closed and opened Logos as well.

Kristine, I'm sorry for your frustration! It sounds like you are doing all the things experienced "Logosians" would do. I can only speculate that there is something on the server side that is holding up your installation.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Page 1 of 3 (46 items) 1 2 3 Next > | RSS