Wordsearch resources not transferring when they exist in Logos

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LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Posted: Mon, Sep 21 2020 6:50 PM | Locked

There are a number of titles that were sold in different configuration in Wordsearch and Logos. Typically, Wordsearch sold individual volumes as separate ebooks, but Logos has one resource that combines multiple volumes.

When this happened, we haven't been able to automatically align the titles because unlocking the content in Logos would distribute more content than was in the Wordsearch ebook. (This might trigger additional royalty payments for us, because we would be giving away content that you didn't own in Wordsearch without permission from the publisher.)

We are still working through how to handle these scenarios. One possibility is that we could detect when the combination of everything you owned in Wordsearch is exactly the same as a Logos resource, and then unlock the Logos resource. This will take us some extra time to work through.

A non-comprehensive list of affected resources includes:

  • Analytical Bible Expositor: Galatians–Colossians, 1 Thessalonians–Philemon
  • BE Series: NT
  • Collegeville Bible Commentary
  • Crossway Classic Commentaries: Psalms volumes 1 &  2
  • Explorer's Bible Study
  • MacArthur NT Commentaries: Matthew, Acts, Romans
  • Mentor Commentary: Psalms, Matthew
  • The Message
Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Fri, Sep 25 2020 1:22 PM | Locked

Bradley Grainger (Faithlife):
The Message

We've been able to unlock this for all users who owned it in Wordsearch, even if you owned only the OT or NT portion. It should start downloading automatically soon, or you can view it in the web app here: https://app.logos.com/books/LLS%3A1.0.165 

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Tue, Sep 29 2020 9:06 AM | Locked

Bradley Grainger (Faithlife):

  • Crossway Classic Commentaries: Psalms volumes 1 &  2
  • Explorer's Bible Study
  • Mentor Commentary: Psalms, Matthew

We've been able to unlock the Logos resources for users who owned either part in Wordsearch. (For Explorer's Bible Study, we unlocked the Logos resource if you owned the full text, and not just the workbook.)

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Mon, Oct 5 2020 10:19 AM | Locked

Bradley Grainger (Faithlife):
Analytical Bible Expositor: Galatians–Colossians, 1 Thessalonians–Philemon

We've unlocked the Logos resource (containing both parts) for any Wordsearch user who owned one of the volumes.

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Fri, Oct 9 2020 9:56 AM | Locked

Bradley Grainger (Faithlife):

  • Collegeville Bible Commentary
  • MacArthur NT Commentaries: Matthew, Acts, Romans

We are unlocking the full Logos resource for Wordsearch customers who owned all the invididual parts (this is 99% of affected customers); we are still working on a solution for those customers who only owned just one of the MacArthur volumes that comprise the Logos resource.

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Fri, Oct 9 2020 4:06 PM | Locked

Bradley Grainger (Faithlife):
we are still working on a solution for those customers who only owned just one of the MacArthur volumes that comprise the Logos resource

If you owned all volumes of MacArthur's commentary on Matthew, Acts, or Romans in Wordsearch, then these should now be unlocked on your account and downloaded into Logos 8.

If you owned just one volume of Matthew, Acts, or Romans, you can purchase the full resource for free:

The price should show up as $0.00 and be free when it's in your cart. (If that's not the case, your Wordsearch ownership of the volumes may not be registered correctly on your account.)

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Tue, Oct 13 2020 4:04 PM | Locked

Bradley Grainger (Faithlife):
Collegeville Bible Commentary

We've unlocked this Logos resource for any Wordsearch customer who owned both the Old Testament and New Testament portions.

If you only owned one piece, please visit https://www.logos.com/product/29111/collegeville-bible-commentary to add it to your cart for free.

Posts 9151
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Tue, Oct 13 2020 4:55 PM | Locked

We've secured permission to unlock the full BE NT Commentary Series for any Wordsearch user who owned part of it in Wordsearch; this should start showing up in your library soon. (Note that if you owned multiple volumes, they will all appear as part of one resource in Logos: The Bible Exposition Commentary.)

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