I feel disappointed about the Logos deal, but what’s worse is I’ve lost most of my collection bought and paid for through Wordsearch... Logos won’t acknowledge or fix the problems.
The best option is to file a consumer complaint with Washington State Attorney General here:
https://www.atg.wa.gov/consumer-issues
Logos all you had to do was call me back and we could have attempted to solve it, instead you sent me links to video clips and ignored me!