Logos 8 STILL Quit constantly while using

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This post has 6 Replies | 1 Follower

Posts 5
Ezekiel G Jezek | Forum Activity | Posted: Wed, Oct 7 2020 8:30 AM

While I am typing out lessons, Logos 8 on my Window 10 keep shutting off without notice. It keep closing without giving me any error messages.

You guys suggest deleted the Temp file by doing C:\Users\tande\AppData\Local\Temp\

I did that for a few weeks now, and setting up commands to automatically delete the file, but yet, it still crashing, shutting off, closing the window without any notice or error messages.

Here is my new File of crash report, please let me know if you need anything else.

5228.Faithlife.zip

 

It is frustrating, to keep restarting the app.

Posts 3361
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Oct 7 2020 8:50 AM

We have a case to investigate this issue.

Posts 5
Ezekiel G Jezek | Forum Activity | Replied: Wed, Oct 7 2020 8:59 AM

What should I do? Just wait for it to be resolve?

Posts 3186
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Oct 7 2020 11:17 AM

Hi Ezekiel,

This article may get you around the problem, but I'm going to email you what we need in case it does not.

Thanks!

 

Posts 5
Ezekiel G Jezek | Forum Activity | Replied: Wed, Oct 7 2020 12:07 PM

I uninstalled Segurazo, it was under a different name. Do you think that was the problem and that should stop my crashing on Logos?

Posts 3186
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Oct 7 2020 1:27 PM

Ezekiel G Jezek:

I uninstalled Segurazo, it was under a different name. Do you think that was the problem and that should stop my crashing on Logos?

I strongly suspect so. What name was it under?

The case Philana referenced was in response to core issue causing Logos to crash when third-party applications interact with a file in the Temp directory we are also trying to access. 

 

Posts 19
Phyllis Smith | Forum Activity | Replied: Sun, Oct 11 2020 8:10 AM

Mine does that too and I'm on a iMac desktop.

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